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03 Feb 2013  

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)

have you spoke to virgin? could be a faulty hub tell them its not right and get them to replace the hub and get them to monitor your connection i know my dads virgin had trouble last year with speed and quality and after a inspection from engineer it was a faulty connection on the house entry.
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