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09 Feb 2013  

Windows 7 Ultimate x64
SSD (OCXZ 120GB VERTEX2) Master Drive Fault not showing up


Have an OCZ 120gb vertex2 hard drive purchased last year so under warranty. Whilst I have sent asupport ticket hoping the unit is recoverable.

Had been working fine without any errors. Switched PC of Thursday booted Friday and cant see the drive.

The BIOS boot up prior to windows is not posting on the port, BIOS goes to ACHI step and scans and hangs then and produces PORT 0:

A messge pops up but cant catch it quick enough. Start up into BIOS and the drive is not seen there but other drives are registering.

Tried the srive on other ports (1-5) no success with 4 different sataII leads and different power connectors on the PSU.
When switched to port the other drives are registering alas not the SSD.

The drive is receiving power can see a green LED inside alight and alos a red led.

It appears the drive is dead and there are not obvious settings on the actual hardware to override.

Any help or is it going to be an RMA

Also I have a spare non SSD drive as a temporary measure I want to reinstall the windows7 image on one of my internal harddrives onto a spare harddrive I wnat use until resolved.

I do not have a cdrom installed but use a usb extenral drive so when trying to load windows7 the system is not recogising any external boot drives.

Please help.

many thanks

My System SpecsSystem Spec