MSN Explorer Premium & Windows 7?

artreid · Aug 22, 2009

I am running MSN Explorer Premium on my desktop, Vista Enterprise just fine. I am receiving a installation error whenever I attempt to install it on my laptop running Windows 7. Anyone have any ideas why I cannot even install MSN Explorer Premium on Windows 7?

Failing that, I will need to remove Windows 7 from the laptop as I use MSN Explorer Premium as my browser. Can I re-instal Vista over Windows 7 by simply removing/renaming WIN.INI and doing the install? This was a solution with past Windows systems.

ImNoMyth · Aug 23, 2009

Same issue

I have the same issue, I keep getting an ActiveX error during install. MSN tech support is useless on this issue. It's really pathetic since they are both from Microsoft!

genesis7 · Aug 23, 2009

have you tried running the .exe in compatibility mode for xp or vista? also as far as im aware of i dont think you can downgrade from 7 to vista but i could be wrong

Dark Nova Gamer · Aug 23, 2009

artreid said:
I am running MSN Explorer Premium on my desktop, Vista Enterprise just fine. I am receiving a installation error whenever I attempt to install it on my laptop running Windows 7. Anyone have any ideas why I cannot even install MSN Explorer Premium on Windows 7?

Failing that, I will need to remove Windows 7 from the laptop as I use MSN Explorer Premium as my browser. Can I re-instal Vista over Windows 7 by simply removing/renaming WIN.INI and doing the install? This was a solution with past Windows systems.

Try installing it with compatibility settings set for Windows Vista SP2.

In regards to re-installing Vista, You'd need to do a clean installation using a disk or flash drive with a copy of Windows Vista on it.

ImNoMyth · Aug 24, 2009

Tried compatibility modes

Tried all modes available, I finally got past activex problem by lowering the default set internet security. Now it just will not recognize an internet connection to complete install??? Spent 4 hours with MSN tech support...useless.

artreid · Sep 2, 2009

I cannot believe that Microsoft or someone, anyone does not have the solution to this problem?

Micro Soft, are you planning on making MSN Explorer compatible with Windows 7? If so, when and were is there a test version we can try? Might help in the sale of Windows 7 to have everything that worked on previous Windows systems, work on your latest...

Dark Nova Gamer · Sep 2, 2009

artreid said:
I cannot believe that Microsoft or someone, anyone does not have the solution to this problem?

Micro Soft, are you planning on making MSN Explorer compatible with Windows 7? If so, when and were is there a test version we can try? Might help in the sale of Windows 7 to have everything that worked on previous Windows systems, work on your latest...

I read somewhere that they plan to fade the MSN Browser away. That may or may not be true but I'm just saying, eventually they will.

Adamsappleone · Sep 8, 2009

Installing MSN Premium in Vista & Win7

First off, MSN Premium Software 9.5 is compatible with Windows Vista and Windows 7 and don't let anyone tell you different.

Try this, it worked quite well for me;

Click Start/Run, type in "regedit" without quotes to open the Registry Editor

Expand: HKey_Local_Machine/Software/Microsoft/Windows(Not WindowsNT)/Current Version/Internet Settings/5.0/User Agent

Inside the User Agent Folder is a folder named "Post Platform" Delete this folder and click Yes to the pop-up. Close the Registry Editor.

Now you can install MSN with no problems.

Remember, this is a Registry change, so do so at your own risk and please back it up.

blackroseMD1 · Sep 8, 2009

DarkNovaGundam said:
artreid said:

I cannot believe that Microsoft or someone, anyone does not have the solution to this problem?

Micro Soft, are you planning on making MSN Explorer compatible with Windows 7? If so, when and were is there a test version we can try? Might help in the sale of Windows 7 to have everything that worked on previous Windows systems, work on your latest...

Click to expand...

I read somewhere that they plan to fade the MSN Browser away. That may or may not be true but I'm just saying, eventually they will.

Yeah, I've heard that as well. Seems that MS decided that IE is the browser of the future, and MSN Explorer is going the way of the Roanoke Colonists.

I would recommend switching to, well, anything else. Paying for a browser that I'm pretty sure isn't even officially supported anymore seems ludicrous. No offense.

artreid · Sep 22, 2009

The post by adamsappleone resolves the MSN Premium on Windows 7 problem. It should be posted all over the web to save a lot of people the aggravation getting it to install/work...Art

limey7 · Oct 26, 2009

Will it work for people who upgraded from Vista and so already have MSN premium installed?

I am now unable to send e-mails within MSN premium - apparently it's not able to sync with the servers..

:cry:

Adamsappleone · Oct 27, 2009

limey7 said:
Will it work for people who upgraded from Vista and so already have MSN premium installed?

I am now unable to send e-mails within MSN premium - apparently it's not able to sync with the servers..

I would remove MSN Premium completely.
Then go in to "Regedit" and remove the "Post Platform" folder as described before.
Re-install MSN Premium

Let me know how you made out.

Don

limey7 · Oct 27, 2009

I ended up uninstalling Norton Internet Security 2009 and when I went back into MSN premium it works, though with a few glitches (no more than normal!)

FrankZ · Nov 16, 2009

Adamsappleone said:
First off, MSN Premium Software 9.5 is compatible with Windows Vista and Windows 7 and don't let anyone tell you different.

Try this, it worked quite well for me;

Click Start/Run, type in "regedit" without quotes to open the Registry Editor

Expand: HKey_Local_Machine/Software/Microsoft/Windows(Not WindowsNT)/Current Version/Internet Settings/5.0/User Agent

Inside the User Agent Folder is a folder named "Post Platform" Delete this folder and click Yes to the pop-up. Close the Registry Editor.

Now you can install MSN with no problems.

Remember, this is a Registry change, so do so at your own risk and please back it up.

First things first...great Avatar!!

Tried this fix wih a newly down loaded version of MSM Explorer (v9.60)....no luck.

Searched around for a downloadable copy of 9.5...no luck.

Any other suggestions?

FWIW, new ASUS PC preloaded with Windows 7.

Adamsappleone · Nov 17, 2009

FrankZ said:
Adamsappleone said:

First off, MSN Premium Software 9.5 is compatible with Windows Vista and Windows 7 and don't let anyone tell you different.

Try this, it worked quite well for me;

Click Start/Run, type in "regedit" without quotes to open the Registry Editor

Expand: HKey_Local_Machine/Software/Microsoft/Windows(Not WindowsNT)/Current Version/Internet Settings/5.0/User Agent

Inside the User Agent Folder is a folder named "Post Platform" Delete this folder and click Yes to the pop-up. Close the Registry Editor.

Now you can install MSN with no problems.

Remember, this is a Registry change, so do so at your own risk and please back it up.

Click to expand...

First things first...great Avatar!!

Tried this fix wih a newly down loaded version of MSM Explorer (v9.60)....no luck.

Searched around for a downloadable copy of 9.5...no luck.

Any other suggestions?

FWIW, new ASUS PC preloaded with Windows 7.

Thanks,

I used this method for both MSN 9.5/9.6 and it worked, no issues.
Is MSN your ISP or Qwest w/MSN Premium?
What error message and/or code are you receiving?
Also, what AV/Firewall program are you running?

FrankZ · Nov 17, 2009

Qwest with MSN Premium
I get to the point where I'm asked if i have an existing @msn.com email address. i select yes and enter the email address and password. Then nothing. I do get a "Please Wait" message and a status bar but that's it.

my new computer came with Trend Micro preloaded and that's all I'm using right now.

Adamsappleone · Nov 18, 2009

FrankZ said:
Qwest with MSN Premium
I get to the point where I'm asked if i have an existing @msn.com email address. i select yes and enter the email address and password. Then nothing. I do get a "Please Wait" message and a status bar but that's it.

my new computer came with Trend Micro preloaded and that's all I'm using right now.

Ok, I also have Qwest,

Try this;
Download and install Avast (avast! - Download antivirus software for spyware and virus protection), it's free for home users, if you wish to keep it you'll have to register for the key, which is also free.
Once installed and running, disable/shut down "Trend Micro" completely and turn on "Windows Firewall"
Now, try the installation again.
Let me know the outcome.

I've been reading a lot lately that the following AV's do not play nice with Win7 and Vista;
AVG, Norton, Trend Micro and McAfee
I've tested many AV's with XP, Vista and Win7 and always went back to Avast. IMHO, it works the best.
With MSN Premium, I also use Spysweeper by Webroot, which is also free for MSN members.

Don

FrankZ · Nov 18, 2009

I'll give it a shot, hopefully this evening. I'll post up the results.

FrankZ · Nov 19, 2009

Same results.
I went to the following site and clicked on the "Install" Button.
MSN Member Center
When I try to install the software I get a blank grey window and another pop-up with error code 235 in the lower left corner.

Frustrating to say the least.

FrankZ · Nov 19, 2009

Got it!! Got intouch with MSN tech support via my ISP. Turns out that 64bit systems need to delete a "Post Platform" file but you'll need to follow this trailof files. Use the same steps given by Adamsappleone to open the regisrty editor thenwork your way down the file tree until you get to this:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform

Right click on Post Platform and select DELETE.

Now install MSN Premium....but you're not done!!!!!

After the system is installed Right Click on the Butterfly Icon
Select Properties
Left Click the Compatibility tab
Click the square next to "Run this program in compatibility mode for:"
From the pulldown that follows the previous step select "Windows Vista (Service Pack 1)

At the bottom of the window left click the button labeled "Change settings for all users"
Click the square next to "Run this program in compatibility mode for:"
From the pulldown that follows the previous step select "Windows Vista (Service Pack 1)
Click on Apply
When the window closes click on the "Apply" button.

Restart your computer.

MSN Explorer Premium & Windows 7?

New member

My Computer

New member

My Computer

Banned

My Computer

Resident OS X Expert

My Computer

New member

My Computer

New member

My Computer

Resident OS X Expert

My Computer

U.S.NAVY D.A.V.

My Computer

(nothing can stop me now)

My Computer

New member

My Computer

New member

My Computer

U.S.NAVY D.A.V.

My Computer

New member

My Computer

New member

My Computer

U.S.NAVY D.A.V.

My Computer

New member

My Computer

U.S.NAVY D.A.V.

My Computer

New member

My Computer

New member

My Computer

New member

My Computer