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23 Oct 2009  

Windows 7 64 bit
Auzentech Prelude Dolby Digital 5.1 not working

I only can get my front 2 speakers to work with Auzentech Prelude.

Previously Auzentech worked successfully on XP with all features working correctly so there is some compatability issue with Windows 7.

I have followed the Install instructions as posted on the Auzentech website. I will copy and paste this for reference.

1.Install the Driver in the CD first.
2.Reboot PC
3.Download and unzip the R4_patch driver
4.Double-click "setup.exe."
5.Check “Overwrite existing shared Creative audio driver files”
6.Click OK
7.Reboot your PC after completing the installation.

The error message I get when checking the Dolby Digital box is "The Creative Audio Service is not started. Please Reinstall the application".

The 5.1 test sound pattern from the Auzentech volume control does not emit any sound.

The SPDIF properties also has a sound test pattern which displays and plays only 2 channels of sound (Front left and right).

There are no error messages in the Device Manager.

Has anyone here discovered what is preventing the Dolby Digital from working?
My System SpecsSystem Spec