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07 Dec 2009  

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Quote   Quote: Originally Posted by Parisien View Post
Ever since I installed Windows 7, I've been experiencing interminable problems with Live Mail. Sometimes, it doesn't load at all, sometimes a simple action like opening a folder provokes a "not responding" status, which even Task Manager can't seem to terminate. Worse, that then locks the computer and prevents a shut down........."Shutting Down" remains permanently, after which I have to switch off manually, which probably makes the problem worse.

I've reinstalled Windows 7 several times, reinstalled Live Mail, repaired Live Mail etc. Nothing seems to work.

Any thoughts on how to trouble shoot the problem would be much appreciated.
Since you already reinstalled, you need to try more drastic actions. First make a sytem restore point, right now. Now research for another good mail application. I personally suggest Thunderbird, but there are many others. Give the new mail service a try. It will probalby work better and you will be satisfied. If that does not solve your problem. You can make Windows Live mail, your default service again and you lost nothing. If you prefer you can uninstall Thunderbird or use the system restore point that you created to return to present day.
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