Bluetooth peripheral device driver solution - Windows 7

rajivsinghsuwal

New member
I tried several other solutions but none of them worked perfectly as the last one that I tried after vigorously searching online.
Here's what I did when bluetooth on Windows 7 PCs that I had, didn't work with my iPhone:

- Download the 'Windows Mobile Device Center' ( current version is 6.1 ) which you can download it from http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
this works for both Vista and Windows 7. I've tried it on both.

- Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configured the settings on the bluetooth devices but for those who have Windows 7, here are the things you should do:

- Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.

- You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'

- Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.

- Click "Browse My Computer for Driver Software" button.

- Click "Let Me Pick from a List of Device Drivers on my computer".

- Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.

- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.

- Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.

Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.

There are few more things that you want to pay attention to. If you have already added the device in your 'bluetooth device list' that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message.

Every PCs that had Windows 7 and Vista worked after installing this software and I hope it will work for you too.
I have added some more options here to fix this

Rajiv Singh Suwal
 
Last edited:

My Computer

OS
windows 7
CPU
Intel Core2 Quad
Memory
4GB

My Computer

Computer Manufacturer/Model Number
Dell Inspiron E1705 (9400)
OS
Win7 Ultimate
CPU
Intel Core2 CPU T2700 @ 2.00GHz 2.00GHz
Motherboard
OEM Award BIOS
Memory
2GB
Graphics Card(s)
nVidia GeForce GO 7900
Sound Card
Creative Sound Blaster Audigy
Monitor(s) Displays
1920X1200 hi-res TFT
Hard Drives
2 500GB SATA2 7200 RPM Drives
PSU
External
Case
Laptop form factor
Cooling
Dual fans
Windows 7 and Iphone3gs BT

I tried several other solutions but none of them worked perfectly as the last one that I tried after vigorously searching online.
Here's what I did when bluetooth on Windows 7 PCs that I had, didn't work with my iPhone:

- Download the 'Windows Mobile Device Center' ( current version is 6.1 ) which you can download it from http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
this works for both Vista and Windows 7. I've tried it on both.

- Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configured the settings on the bluetooth devices but for those who have Windows 7, here are the things you should do:

- Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.

- You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'

- Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.

- Click "Browse My Computer for Driver Software" button.

- Click "Let Me Pick from a List of Device Drivers on my computer".

- Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.

- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.

- Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.

Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.

There are few more things that you want to pay attention to. If you have already added the device in your 'bluetooth device list' that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message.

Every PCs that had Windows 7 and Vista worked after installing this software and I hope it will work for you too.
I have added some more options here to fix this

Rajiv Singh Suwal

Dear i have followed your procedure and I phone has been detected and no yellow icon on it . but when i switch ON bluetooth in iphone it starts searching and in the meantime i click on BT icon in windows 7 tray icon and select to Join PAN , it gives a code to pair , i add it and similar one on my iphone but then windows 7 fails the connection that it could not connect as the device may be busy . I have tried rebooting etc etc nothing is working . kindly help.

I have attached the error snapshot as well.
thanks
ahsan
 

Attachments

  • BT error.jpg
    BT error.jpg
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Last edited:

My Computer

OS
windows 7 ultimate
if you can kindly give me your email i can send you my desktop snapshot of the error.


Ahsan
 

My Computer

OS
windows 7 ultimate
Last edited by a moderator:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
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4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
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MSI GeForce GTX770 Gaming OC 2GB
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Realtek High Definition on board solution (ALC 898)
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ViewSonic VA1912w Widescreen (VGA)
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1440x900
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OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
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WD 2.0TB Ext USB 3.0
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XFX Pro Series 850W Semi-Modular
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Gigabyte IF233
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1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
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Microsoft Comfort Curve Keyboard 3000 (USB)
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Microsoft Comfort Mouse 3000 for Business (USB)
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NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
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Avast! 8.0.1497
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WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dual boot system Or multiple user accounts in your PC

Sounds like you have a dual boot system in your computer. If your iPhone has already been paired with your computer once and you try to pair it with the same computer, but this time logged in to a different account, it will most likely reject the connection since the phone would already have the MAC address of that computer stored in its memory.
Remember that when devices pair with each other, they store each other's MAC addresses and treat that address as a unique address for each device.

If you are getting this error on a computer which doesn't have a dual boot system installed then I would suggest you clear all the paired devices from your iPhone's list and try it again.

I have added some screen shots on my latest posts here
 

My Computer

OS
windows 7
CPU
Intel Core2 Quad
Memory
4GB
you are right i am on dual boot with vista/windows 7 ultimate.

I am on branded Acer machine .travel mate 6493.

What should i do now to pair?
I mean how can I clear the MAC data from the cache.. is it something like arp cache there must be some tool or registry hack to do it.

Thanks,

regards,

Ahsan
 

My Computer

OS
windows 7 ultimate
Iphone 3G

I have checked its apple iphone 3G 16gb , not 3GS so it wont be able to connect in windows 7 . is it true?
 

My Computer

OS
windows 7 ultimate
I tried several other solutions but none of them worked perfectly as the last one that I tried after vigorously searching online.
Here's what I did when bluetooth on Windows 7 PCs that I had, didn't work with my iPhone:

- Download the 'Windows Mobile Device Center' ( current version is 6.1 ) which you can download it from http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
this works for both Vista and Windows 7. I've tried it on both.

- Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configured the settings on the bluetooth devices but for those who have Windows 7, here are the things you should do:

- Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.

- You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'

- Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.

- Click "Browse My Computer for Driver Software" button.

- Click "Let Me Pick from a List of Device Drivers on my computer".

- Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.

- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.

- Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.

Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.

There are few more things that you want to pay attention to. If you have already added the device in your 'bluetooth device list' that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message.

Every PCs that had Windows 7 and Vista worked after installing this software and I hope it will work for you too.
I have added some more options here to fix this

Rajiv Singh Suwal

When i click on update driver software under manufacturer i couldn't find the company name "Microsoft Coporation" I only see all this ALPS,ASUS,BELKIN,BRAIN BOXES,Broadcom,Cambridge Silicon Radio Ltd,Dell,Fic,Generic Adapter,GVC,HP,IBM,Microlink,Microsoft,MicrosoftHW,Microstar,Motion Computing,Silicon Wave,Sony,TDK,Toshiba and Zeevo. Which manufacturer should i choose?
 

My Computer

OS
Window 7 Home Premium
No "Microsoft Coporation" Option

Same here: no "Microsoft Coporation" option on my Win 7 Ultimate 64-bit with latest everything including Mobility Center. :(

When i click on update driver software under manufacturer i couldn't find the company name "Microsoft Coporation" I only see all this ALPS,ASUS,BELKIN,BRAIN BOXES,Broadcom,Cambridge Silicon Radio Ltd,Dell,Fic,Generic Adapter,GVC,HP,IBM,Microlink,Microsoft,MicrosoftHW,Microstar,Motion Computing,Silicon Wave,Sony,TDK,Toshiba and Zeevo. Which manufacturer should i choose?

Edit: Solved, see post #14 below.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Vaio F Series Notebook VPCF115FM
OS
windows 7 64-bit
CPU
i7-720QM
Memory
6GB
Graphics Card(s)
Nvidia GT 330M 1gb
Screen Resolution
1080p
Hard Drives
Seagate Momentus 500gb
This post: Bluetooth peripheral device driver solution - Windows 7 worked for me after doing this:

- Connect Phone via Bluetooth > go to Device Manager & uninstall what is related to the phone.

- Turn off Bluetooth on the phone, uninstall 'Windows Mobile Device Center' & reboot.

- Follow post linked above.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Vaio F Series Notebook VPCF115FM
OS
windows 7 64-bit
CPU
i7-720QM
Memory
6GB
Graphics Card(s)
Nvidia GT 330M 1gb
Screen Resolution
1080p
Hard Drives
Seagate Momentus 500gb
Bluetooth Problem

In the proses of installing the proceeding program but x64 version i encounterd a problem that i screen captured. hoping to find such program that is needed and what to do.
 

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My Computer

OS
Windows 7 Ultimate x64

My Computer

OS
Windows 7 pro x64
i am not able to find microsoft corp in the list of manufacturers i have dell xps and windows 7 x64 ultimate but blutooth peripheral device driver gives this error The drivers for this device are not installed. (Code 28) plz help
 

My Computer

OS
windows 7 ultimate x64
The problem is solved but when i try to find bluetooth on my system now it shows error that bttray.exe not found???? What should i do?
 

My Computer

OS
windows 7 ultimate x64
:(:( bluetooth peripheral device driver does't found
this is my problem to connect my mobile phone "samsung galaxy s2" to my pc with "window 7 ultimate 32bit"
need help:cry::cry:
 

My Computer

OS
Windows 7 Ultimate x32
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