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04 Jan 2010  

Windows 8.1.1

"Download CC Cleaner and remove Norton"

Thanks for quick response.
I know Norton gets some bad reviews but the system was working earlier today (with Norton) which is why I suspect the critical updates, but I can't do the restore. I will try the sfc /scannow.
The window 7 is Home Premium (purchased).
My System SpecsSystem Spec