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14 Jan 2010  
Denton91

Windows 7
 
 
Windows 7 Update interrupted

Hi everyone

My grandparents have just bought a Advent Roma 2000 laptop. However, from the moment it was switched on, there were problems.

For one, I didn't find the instructions were sufficient, and I found it difficult to find whether things were been done correctly during installation, especially as we are people who have never even seen Windows 7 before.

Anyway, we switched on the laptop, and a screen saying it was installing system drivers was on for about 40 minutes, so we left it an extra 2 hours to finish the install. We went back to the laptop, and the system had restarted.

As the laptop booted up, an error message appeared stating that windows could not be installed correctly, and to restart the laptop to complete installation, which we did. However, that didn't work. We tried booting in safe mode and various other options, and the system recovery is obviously not able to be used.

Any ideas, as the lapto can not be used!!
My System SpecsSystem Spec