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25 Jan 2010  

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Quote   Quote: Originally Posted by steveseven View Post
2 times within an hour my comp shut down improperly and unexpectedly. once was manually bc it froze, and after 5-10 min i just shut it down. then i was on youtube and randomly the blue screen came up saying windows was trying to prevent a fatal problem or something of that nature.

is all this because of the upgrade from xp to 7? i had xp for a year and a half and never had a problem with it.
I would tend to agree that the upgrade played a part in this scenario. It,however is not the fault of the OS, but rather a bad installation or a virus. We, at Seven Forums will do everything possible to get your computer working properly. Have a little faith and things will work out. There are many remedies to your problem. We just need to figure the cause, first.

The blue screen probably prepared a dump file, making a copy of that will help to resolve your problem.
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