View Single Post
12 Feb 2010  
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Itham View Post
Hi:

Im having the same issue in my case I used BlueScreenView to detect de the cause and the systems put in Red the following things: win32k.sys ntoskrnl.exe are the most common. But the first error points dxgkrnl.sys also when all started.

My problem happens when I start Mozilla Firefox or any other web browsor outside Internet explorer that is the only one that not cause the crash. Another weird thing is that I also get the BSOD when i look for files with the windows searcher, because whenever i try to use it to search for mathpass (the key of mathematica 7.0) the crash also happens. I unisntalled firefox and tried another browser but the same thing happens.

Well the last thing i remember i did before the crashes started was to uninstall mathematica 6.0 then deleting the folder from aplications data (i dont remember the location) and after that i turned off my computer then the issues started.
I always get the same BOSD:

Bad pool header

so i hope you can help me; or just know if the only solution is to format my computer.

Thanks in advance.
Hi and welcome

Blue screen view often gives incomplete or inaccurate results. Bad pool header is a device driver.

I would
run a system file check since a lot of the causes are win 7 files.
to do that type cmd in search>right click and run as admin>sfc /scannow
let us know the report at the end as you may have to run it more than once
download memtestx86 and run for 5 passes

If you are overclocking STOP

Let us know if yoou need help

Ken


Code:
021110-27955-01.dmp    2/11/2010 8:09:03 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021cf1e0    fffff880`021cf1e0    fffff880`ffff0000    win32k.sys    win32k.sys+250082                    x64        C:\Users\K\Desktop\New folder\021110-27955-01.dmp    2    15    7600    
021110-27627-01.dmp    2/11/2010 9:04:33 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021c1410    fffff880`021c1410    fffff880`73666e74    win32k.sys    win32k.sys+64c69                    x64        C:\Users\K\Desktop\New folder\021110-27627-01.dmp    2    15    7600    
021110-26192-01.dmp    2/11/2010 9:01:29 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021db410    fffff880`021db410    fffff880`73666e74    win32k.sys    win32k.sys+64c69                    x64        C:\Users\K\Desktop\New folder\021110-26192-01.dmp    2    15    7600    
021110-23150-01.dmp    2/11/2010 3:25:12 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021d6410    fffff880`021d6410    fffff880`73666e74    win32k.sys    win32k.sys+64c69                    x64        C:\Users\K\Desktop\New folder\021110-23150-01.dmp    2    15    7600    
021110-20077-01.dmp    2/11/2010 8:32:30 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021e7410    fffff880`021e7410    fffff880`73666e74    win32k.sys    win32k.sys+64c69                    x64        C:\Users\K\Desktop\New folder\021110-20077-01.dmp    2    15    7600    
021010-32791-01.dmp    2/10/2010 7:39:56 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021cf1e0    fffff880`73666e74    fffff880`ffff0000    win32k.sys    win32k.sys+250082                    x64        C:\Users\K\Desktop\New folder\021010-32791-01.dmp    2    15    7600    
021010-29983-01.dmp    2/10/2010 7:35:26 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021cf1e0    fffff880`73666e74    fffff880`ffff0000    dxgkrnl.sys    dxgkrnl.sys+313f                    x64        C:\Users\K\Desktop\New folder\021010-29983-01.dmp    2    15    7600    
021010-25521-01.dmp    2/10/2010 10:59:54 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`036f91e0    fffff880`036f91e0    fffff880`ffff0000    win32k.sys    win32k.sys+5ef37                    x64        C:\Users\K\Desktop\New folder\021010-25521-01.dmp    2    15    7600    
021010-19032-01.dmp    2/10/2010 8:02:28 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021e11e0    fffff880`73666e74    fffff880`ffff0000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\021010-19032-01.dmp    2    15    7600    
021010-18470-01.dmp    2/10/2010 9:16:42 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff880`021e81e0    fffff880`73666e74    fffff880`ffff0000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\021010-18470-01.dmp    2    15    7600
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder\021110-26192-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c4e000 PsLoadedModuleList = 0xfffff800`02e8be50
Debug session time: Thu Feb 11 21:59:41.986 2010 (GMT-5)
System Uptime: 0 days 0:23:05.921
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffff880021db410, fffff880021db410, fffff88073666e74}

Probably caused by : Pool_Corruption ( nt!ExFreePool+536 )

Followup: Pool_corruption
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff880021db410, the pool entry being checked.
Arg3: fffff880021db410, the read back flink freelist value (should be the same as 2).
Arg4: fffff88073666e74, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002df1d6f to fffff80002cbff00

STACK_TEXT:  
fffff880`08798dc8 fffff800`02df1d6f : 00000000`00000019 00000000`00000003 fffff880`021db410 fffff880`021db410 : nt!KeBugCheckEx
fffff880`08798dd0 fffff960`00078487 : 00000000`00000000 00000000`00000100 00000000`00000000 fffff900`00000000 : nt!ExFreePool+0x536
fffff880`08798ec0 fffff960`000710b3 : 00000000`00000100 00000000`00000000 00000000`00000352 fffff900`c1cf0010 : win32k!EngAllocMem+0x47
fffff880`08798ef0 fffff960`00070e90 : 00000000`00000000 fffff900`c074dd08 00000000`00000000 fffff960`00031c98 : win32k!EngComputeGlyphSet+0x93
fffff880`08798f40 fffff960`00070dc0 : 00000000`00000010 fffff900`c074dd08 fffff900`c074dd08 fffff880`08799050 : win32k!pgsetComputeSymbolCP+0x30
fffff880`08798f90 fffff960`00031e37 : fffff900`c074dd08 00000000`00b24234 fffff880`08799050 00000000`00b2400c : win32k!cjComputeGLYPHSET_TEMPLATE+0x40
fffff880`08798fe0 fffff960`0002916b : fffff900`c074dcb0 00000000`00000001 00000000`00000001 00000000`00000000 : win32k!bLoadGlyphSet+0x15f
fffff880`08799010 fffff960`0002930a : fffff900`c074dcb0 fffff900`00000001 fffff900`c074dcb0 fffff960`00196450 : win32k!bReloadGlyphSet+0x24b
fffff880`087996d0 fffff960`00029262 : 00000000`00000000 fffff900`c074dcb0 fffff900`00000001 fffff900`c1d404b4 : win32k!ttfdQueryFontTree+0x66
fffff880`08799720 fffff960`00074807 : fffff960`00029208 fffff900`c074c3d0 00000000`00000001 00000000`00000000 : win32k!ttfdSemQueryFontTree+0x5a
fffff880`08799760 fffff960`000746b3 : fffff880`08799870 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!PDEVOBJ::QueryFontTree+0x63
fffff880`087997e0 fffff960`00030076 : fffff900`c008a010 00000000`00000000 00000000`00000002 00000000`00000000 : win32k!PFEOBJ::pfdg+0xa3
fffff880`08799840 fffff960`00088e08 : fffff900`c1d403a0 fffff880`08799ad0 fffff880`087999d0 fffff880`08799b20 : win32k!RFONTOBJ::bRealizeFont+0x46
fffff880`08799960 fffff960`0005a87d : 00000000`10010000 fffff900`00000000 00000c67`00000000 00000000`00000002 : win32k!RFONTOBJ::bInit+0x548
fffff880`08799a80 fffff960`0005a813 : fffff900`c0081000 fffff880`08799ca0 00000000`322f534f 000007fe`fae543ee : win32k!ulGetFontData2+0x31
fffff880`08799af0 fffff960`0005a729 : 00000000`ffffffff 00000000`ffffffff fffffa80`0572be60 fffff960`000d4ace : win32k!ulGetFontData+0x7f
fffff880`08799b40 fffff800`02cbf153 : 00000000`1c010c67 00000000`00000000 00000000`079df428 00000000`00000000 : win32k!NtGdiGetFontData+0x8d
fffff880`08799bb0 000007fe`fdf57f9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`079df408 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fdf57f9a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExFreePool+536
fffff800`02df1d6f cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExFreePool+536

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExFreePool+536

BUCKET_ID:  X64_0x19_3_nt!ExFreePool+536

Followup: Pool_corruption
---------
My System SpecsSystem Spec