Oh cool thanks guys
yes, I have both the discs...i thought both discs were meant to be used in the installation. The 32 bit and 64 bit markings are extremely small!
I'm going to have to go into setup and change the boot up disc, which I'm a little wary of doing in case something goes wrong. I'm going to try and search for info on this specific to this model laptop.
Try rebooting the computer & keep tapping the F11 key to see if you get a boot menu selection screen that you can choose Boot from CD/DVD
Is internet connection vital to installation? She only has one of those telstra wireless USB modems and I couldn't get it to connect after the installation. It's not very user friendly and the troubleshooting guide isn't helpful.
It would be best if you could be connected to internet for updates. Can you connect with an ethernet cable (cat5 cable) ?