Thread: Occasional BSOD
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06 Apr 2010  
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

I suggest testing your memory. Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.

In addition, try running a system files check. Open an elevated command prompt and enter sfc /scannow.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_dump_filez.zip\040610-17238-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a67000 PsLoadedModuleList = 0xfffff800`02ca4e50
Debug session time: Tue Apr  6 09:56:02.199 2010 (GMT-4)
System Uptime: 0 days 6:05:16.635
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffd8800a132bc8, 1, fffff80002ae3adf, 7}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!KeRemoveQueueEx+31f )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffd8800a132bc8, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002ae3adf, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000007, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d0f0e0
 ffffd8800a132bc8 

FAULTING_IP: 
nt!KeRemoveQueueEx+31f
fffff800`02ae3adf 4c8918          mov     qword ptr [rax],r11

MM_INTERNAL_CODE:  7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  iexplore.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800a132850 -- (.trap 0xfffff8800a132850)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffd8800a132bc8 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ae3adf rsp=fffff8800a1329e0 rbp=0000000000000000
 r8=fffffa8008d6f5a8  r9=0000000000000000 r10=fffffffffffffffb
r11=0000000000000102 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!KeRemoveQueueEx+0x31f:
fffff800`02ae3adf 4c8918          mov     qword ptr [rax],r11 ds:ffffd880`0a132bc8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002b56b19 to fffff80002ad8f00

STACK_TEXT:  
fffff880`0a1326e8 fffff800`02b56b19 : 00000000`00000050 ffffd880`0a132bc8 00000000`00000001 fffff880`0a132850 : nt!KeBugCheckEx
fffff880`0a1326f0 fffff800`02ad6fee : 00000000`00000001 00000033`07550f95 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x40edb
fffff880`0a132850 fffff800`02ae3adf : 00000000`00000000 00000000`00000000 00000000`000000e7 fffff800`02aeb342 : nt!KiPageFault+0x16e
fffff880`0a1329e0 fffff800`02dd16d7 : fffffa80`08e2c700 fffff880`0a132bc8 fffff880`0a132ca0 0016019f`00000002 : nt!KeRemoveQueueEx+0x31f
fffff880`0a132a90 fffff800`02ae9296 : fffff880`00000000 fffff880`0a132ba8 fffff880`0a132bc8 fffff800`000e0001 : nt!IoRemoveIoCompletion+0x47
fffff880`0a132b20 fffff800`02ad8153 : fffffa80`0913fb60 00000000`7ef64000 00000000`00000000 fffffa80`0a9405d0 : nt!NtWaitForWorkViaWorkerFactory+0x285
fffff880`0a132c20 00000000`77a017ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`073ee218 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a017ba


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KeRemoveQueueEx+31f
fffff800`02ae3adf 4c8918          mov     qword ptr [rax],r11

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KeRemoveQueueEx+31f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x50_nt!KeRemoveQueueEx+31f

BUCKET_ID:  X64_0x50_nt!KeRemoveQueueEx+31f

Followup: MachineOwner
---------
My System SpecsSystem Spec