Windows 7 Help Forums - View Single Post - Network printers losing connections
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11 May 2010  
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

After some searching around I found the only listed fix is to disable bidirectional printing, I believe that is referring to the machine with the problem.

Disable Bidirectional on the ports tab of the print properties. The
language monitor for the device is requiring a resource which is only
available to system or admins (this is why the jobs print after restarting
the spooler).

In fact the same problem was fixed many times by disabling bidirectional printing.

SOLUTION that worked for us
SOLUTION: Disable Bi-directional in the printer's properties (if it's on a Print Server, you have to do this on print queue's printer properties).

I thought maybe the printer was sending or expecting some info to or from the queue, so I thought of Bi-Directional printing. I remembered it from back in the mid-90s doing tech support with consumer printers, and figured it couldn't hurt to try it on enterprise network printing.

This has happened to us a few times with random and different HP models.

This has fixed it every time.

Good luck!
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