View Single Post
08 Jun 2010  
usasma
Microsoft MVP

 
 

3 memory dumps, one from 03 Jun and two from 07 Jun 2010
3 different STOP error codes, with 3 different causes
This could be the start of a pattern that indicated hardware problems - but it's too early to tell. Please submit more memory dumps as they occur.

So, let's start with these free, bootable hardware diagnostics:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)
Normally I don't suggest using Driver Verifier for hardware issues - but there's enough doubt here that it may help us out. Please follow these instructions for running it:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Summary of the BSOD's:
Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun  7 20:19:45.007 2010 (GMT-4)
System Uptime: 0 days 0:12:37.412
BugCheck 3B, {c0000005, fffff960000a41a2, fffff88006e837b0, 0}
Probably caused by : win32k.sys ( win32k!EngTextOut+11e )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  firefox.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun  7 13:51:34.737 2010 (GMT-4)
System Uptime: 0 days 0:00:39.392
BugCheck 24, {1904fb, fffff88008899858, fffff880088990c0, fffff880012b508f}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCreateScb+10f )
PROCESS_NAME:  firefox.exe
BUGCHECK_STR:  0x24
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 20:07:57.773 2010 (GMT-4)
System Uptime: 0 days 0:52:26.428
BugCheck 1A, {403, fffff68000018ab0, f530000011dbe867, fffff680000a1fc2}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+31f32 )
BUGCHECK_STR:  0x1a_403
PROCESS_NAME:  dllhost.exe
My System SpecsSystem Spec