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02 Jul 2010  
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

This almost sounds like a problem getting windows to recognize the drive, rather than the drive being bad. The drive is connected through USB? Suggest removing all USB devices and rebooting PC. Plug in USB mouse and keyboard and confirm they work. Then plug in the HDD and see if windows recognizes a new device. The real test would be to take the external drive to another PC and see if it is recognized by that PC. A Guy
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