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14 Jul 2010  

Windows XP Pro
Touchpad not working

A friend asked me to look at his Toshiba Satellite Pro Laptop as he thinks he has had some sort of infection.

The only thing i can find wrong is the Touch-pad is not working. Plugin Mouse is fine.
All that is showing in Device Manager is:

Mice and other pointing devices
- HID-compliant Mouse
- Unknown Device

I have downloaded both Synaptics & Alps Drivers from the Toshiba site, these did not seem to have any effect.

Looking about the Forums, i found out about Enabling/Disabling Touchpads...

No actual switch i can find....BUT the major problem is it will not let me into Control Panel--->Mouse ....just get an error box with no error showing

Also tried using the Command prompt with CONTROL MOUSE (or) MAIN.CPL but still no good

Any help would be welcome, Thanks
My System SpecsSystem Spec