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18 Jul 2010  
evolution83

Windows 7 Ultimate (32 bit)
 
 
BSoD - Graphics card related?

Hi,

I've had my current PC for about three years. Around this same time late last year, I had to replace my graphics card as it died out on me quite suddenly. My PC originally came with a 256 MB nVidia GeForce 8400GS, but I upgraded to 512 when my older card died out.

Since the card replacement, things were working fine up until just recently, when I've been having a random BSoD pop up. This has happened twice so far. Here's some info on the crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 849863A0
BCP2: 8E41FF80
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\071510-31044-01.dmp
C:\Users\AppData\Local\Temp\WER-43836-0.sysdata.xml

To be certain I didn't have any sort of virus or anything, I ran CHKDSK and found no errors. I also reformatted my drive and wiped it clean. Upon completion and a fresh install of Windows, I still get a random blue screen.

The problem I have is this: I ran the Windows Experience Index, and my score is usually a 3.5, but has now dropped down to 2.0, with the graphics card having the lowest score. I've installed the latest drivers for my graphics card, and when attempting to watch any online videos, play a game, open or close a window, etc., everything is just sluggish. All of the transitions that take place within the windows environment running on Aero just seem to struggle. As a side note, my system is not modified in any way.

I noticed the crash takes place when doing anything that involves video or heavy use of the graphics card. I'm almost certain I'll have to replace my card again, as the symptoms I'm having are similar to when my older card died out, except my display doesn't have jagged lines or running in 8 bits of color.

I know nothing about dump files, so I've attached everything here that I found in reading the BSoD guidelines.

Thanks for any help.

Windows 7 . . .
- 32-bit
- Originally Vista installed, but formatted and installed clean copy of 7
- Retail version

- System is about 3 years old, except video card, which is about a year old
- Currently running a fresh installation of Win 7
My System SpecsSystem Spec