Win 7 PC won't shut down--help!
Hello everyone. I need your help
PC is a Gateway FX series specs:
Windows 7 64-bit (upgrade CD from Vista)
Intel i7 950
GeForce GTX 285
Avast! free home virus
The issue is that any time I play ANY game, when I try to shut down the computer, it stays at the "Shutting Down" phase forever and then after 15-20+ min, sometimes it re-starts itself.
Of note, is that when this happens and I manually shut the computer off, and turn it back on I get a "Windows has recovered from an unexpected shutdown" message. and the error ID is BlueScreen-something.
This does NOT occur when I use the PC for anything else such as browsing the internet. No matter what game it is, any time I play a game (not counting minesweeper, solitaire, etc), the computer will not shut down.
All drivers seem to be up to date. Any ideas on what could be causing this?
Thanks in advance. Figured I would try here before paying someone to fix it.