Thread: BSOD help
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30 Aug 2010  
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome to SF !

Seems like it's your Video card that is causing the problem. Follow this article STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Follow this guide for Driver Removal nVidia Driver Cleanup Guide !! « Captain Debugger

Update the Following Drivers

Code:
RTCore64.sys Wed May 25 12:09:12 2005
BrUsbSer.sys Wed Aug 09 17:41:02 2006
Brserid.sys  Mon Aug 07 07:21:11 2006
lmimirr.sys  Wed Apr 11 04:02:45 2007
RaInfo.sys   Sat Jan 05 00:27:14 2008
Rt64win7.sys Thu Aug 20 21:35:06 2009
Check this article Driver Troubleshooting !! « Captain Debugger for updating drivers

Bugcheck:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8006b0f4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88013d76d50, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+11bd50
fffff880`13d76d50 803d815cb70000  cmp     byte ptr [nvlddmkm+0xc919d8 (fffff880`148ec9d8)],0

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`04bdd9c8 fffff880`040f6ef8 : 00000000`00000116 fffffa80`06b0f4e0 fffff880`13d76d50 00000000`00000000 : nt!KeBugCheckEx
fffff880`04bdd9d0 fffff880`040f6c02 : fffff880`13d76d50 fffffa80`06b0f4e0 fffffa80`06db3d50 fffffa80`06d8f010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`04bdda10 fffff880`0419df07 : fffffa80`06b0f4e0 00000000`00000000 fffffa80`06db3d50 fffffa80`06d8f010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`04bdda40 fffff880`041c7b75 : 00000000`ffffffff 00000000`000901d4 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`04bddb20 fffff880`041c62bb : 00000000`00000102 00000000`00000000 00000000`000901d4 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`04bddb50 fffff880`041992c6 : ffffffff`ff676980 fffffa80`06d8f010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`04bddbf0 fffff880`041c5e7a : 00000000`00000000 fffffa80`06e19c70 00000000`00000080 fffffa80`06d8f010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`04bddd00 fffff800`03520a86 : 00000000`fffffc32 fffffa80`06d7c060 fffffa80`039739e0 fffffa80`06d7c060 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`04bddd40 fffff800`03259b06 : fffff880`02d63180 fffffa80`06d7c060 fffff880`02d6dfc0 fffff880`0106ebf0 : nt!PspSystemThreadStartup+0x5a
fffff880`04bddd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+11bd50
fffff880`13d76d50 803d815cb70000  cmp     byte ptr [nvlddmkm+0xc919d8 (fffff880`148ec9d8)],0

SYMBOL_NAME:  nvlddmkm+11bd50

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bb7d7fd

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
Hope this helps,
Captain
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