Internet Explorer 8 freezes

Installed Win 7 on May 5. Seemed to work well. Started having problems with IE8 freezing when it opens. Sometimes I can ctl, alt, del and close it out, but more often I have to reboot. I also have firefox and it seems to work fine.

Has anyone else seen this problem?

Any ideas on how to troubleshoot?

Thanks for any help or comments.

Try resetting IE to default, that should fix it, go to the advanced internet options and select Reset.

Mr GRiM said:

Try resetting IE to default, that should fix it, go to the advanced internet options and select Reset.

View attachment 10596

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I did that and it worked for a minute. Seems very unstable. Firefox works but when I start using IE hangs up and then I have to reboot.

Is it possible to repair IE from the install disk? I tried to download IE8 from microsoft, but it says I have a special IE8 for Win 7 and will not download.

Terrym said:

Installed Win 7 on May 5. Seemed to work well. Started having problems with IE8 freezing when it opens. Sometimes I can ctl, alt, del and close it out, but more often I have to reboot. I also have firefox and it seems to work fine.

Has anyone else seen this problem?

Any ideas on how to troubleshoot?

Thanks for any help or comments.

Click to expand...

Try this and see whether it fixes your problem,
Tools-> manage add-ons-> enable or disable add-ons
Under enabled section, look for "SSVHelper Class", highlight it and click disable radio button. Restart your IE. I do hope this work for you.

Watch out for Webroot

I found the problem. The bad guy is Webroot Software. Their Spy Sweeper anti spyware program was causing IE to hang up. Lucky for me I made periodic image backups with Acronis as I was installing programs, so I only had to back not too far to find a working copy. Then started installing the same programs until the problem developed.

add-on's are definitely the problem for new IE

I had the same problem and then I looked over the list of add-on's that were in my IE8; removed all the add-on's except for Microsoft's. I have not seen the browser freezing problem for 2 weeks since I removed all the other non-Microsoft add-on's.
Here's the reason why; those company's who created those add-on's were meant for older versions of IE. I heard skype has updated its add-on since IE7 came out but they have not since IE8 came out. So for some reason it worked for IE7 and not for IE8.
So folks, either you have to wait for them to upgrade their add-on's to be compatible with IE8 or keep using the older versions of IE until they do so.

my computer has started freezing up of late, ctrl-alt-del wasn't working and so i would have to reboot. when i started ie8 it asked to restore my last session and when it did my pc froze again, after a google on 'internet explorer 8 keeps freezing on windows 7' it confirmed it for me. now i dont use spyware sweeper so don't know what the cause might be but am gonna disable that ssvhelper and check any other add-ons, if anyone has anymore suggestions please tell.

good old firefox (currently 3.6) is apparently running stable

I also went to Firefox.

There is no other solution.. I switched to firefox and google chrome.. Windows 7 has basically killed Microsoft's favourite application IE>>>>> NO MORE! RIP

The solution is here

I tried this solution and it worked for me, the problem started after I switched from vista to Windows 7.
Here is the link to the solution "Internet explorer has stopped working" message and then greyed out

Win 7 and IE8 freezing

Removing Spy Sweeper from Webroot solved my problems. ( IE8 in Windows 7 freezing up randomly)

Repair IE

Terrym said:

Installed Win 7 on May 5. Seemed to work well. Started having problems with IE8 freezing when it opens. Sometimes I can ctl, alt, del and close it out, but more often I have to reboot. I also have firefox and it seems to work fine.

Has anyone else seen this problem?

Any ideas on how to troubleshoot?

Thanks for any help or comments.

Click to expand...

If you find that your IE8 is freezing frequently in Windows, here are some trouble-shooting steps you may try:
1. Run your anti-virus and an anti-spyware, to check for malware infections. Microsoft Security Essentials is a good freeware AV from Microsoft.
2. Clear Cache. Or else run your Junk Cleaner or CCleaner. In IE 7 or 8, click Tools > Internet options > Security > Reset all Zones to Default level
3. If still you find your IE giving problems, close it and run IE (No Add-ons). This opens up the browser without loading any add-ons, toolbars or plug-ins.
4. Run sfc /sc¬annow and at the end reboot if asked for. This will replace corrupted system files if any.
If you find it running OK, then the problem is most probably caused by an addon. In that case you have two options :
- Use the manage Add-ons tool, and disable each one after the other to find out which one is causing the problem.
- In Internet Options, go to Advanced Tab and click on Reset tab. Restart IE. This step deletes all temp files, disables any add-ons, plug-ins, toolbars and also resets all changed settings to default. Although this is a quick-fix, you will have to re-install the add-ons.

I hope this helps!

Cheers,
Bryn
IE Outreach Team

Hi

The problem I had was an add on I inadvertently installed which is

PriceGong BHO, some sort of price searching thing.

Disabled this and it now works fine.

I think it got installed when I was installing the Gimp!!!

Thanks
Stareagle