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Windows 7: Backup Error code: 0x81000019


31 Jul 2010   #1
socrgy9

windows 7 64bit on both
 
 
Backup Error code: 0x81000019

Hi,

since day one of having my new computer, my windows backup has never worked even once. i'm starting to get into upgrading hardware and such within my desktop, but i really don't want to go much further before creating a good solid back up and system image to have as my safety.

after each fail i get the same error message: "A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
Details: Insufficient storage available to create either the shadow copy storage file or other shadow copy data." and then it gives the options to try to run backup again or change backup settings.

when i expand the details at the bottom, this is all i get:
Backup time: (date/time i attempted)
Backup location: Expansion Drive (J: ) my external hard drive.
Error code: 0x81000019

i have a 2Tb external hard drive so i'm pretty sure it shouldn't be a space issue.

please help
thanks


My System SpecsSystem Spec
01 Aug 2010   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Try this.

Start> Right click Computer> Manage
Select Storage> Disk management
Verify that you have a System Reserved partition of 100 MB
If yes, right click on this volume and select Properties.
View used and free space.

You must have around 40 MB free space for backup to complete successfully

A Guy
My System SpecsSystem Spec
01 Aug 2010   #3
socrgy9

windows 7 64bit on both
 
 

Quote   Quote: Originally Posted by A Guy View Post
Try this.

Start> Right click Computer> Manage
Select Storage> Disk management
Verify that you have a System Reserved partition of 100 MB
If yes, right click on this volume and select Properties.
View used and free space.

You must have around 40 MB free space for backup to complete successfully

A Guy
thanks for your reply.

i found where you said to go and it says i have 37.7 mb free. ...? how can i fix that.

i also have a "FACTORY_IMAGE (D: )" that is only 10.89 Gb total. not sure if that matters
My System SpecsSystem Spec
01 Aug 2010   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

WIN key | type Disk Cleanup | Enter key

Be sure to under the More Options tab, in the System Restore and Shadow Copies section to click on the Cleanup Button.


Another "trick":
WIN + E | in that long address bar at the top, type %temp% | ENTER key

Now use Ctrl + A to select all
Right-click on any selected file/folder and select DELETE

Let us know how much space this gets you.
My System SpecsSystem Spec
01 Aug 2010   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Start> Type in Disk Management> Create and format hard drive partitions

Right click on the System Reserved partition and see if Extend Volume is available of grayed out. If it is available, suggest you resize it to 490MB. This should allow plenty of space should the used area grow. this is a known issue and I don't know if it was ever fixed. If you can resize, try to do a backup. If you cannot resize, post back, and I'll look for a fix. A Guy

Edit: I see karlsnooks has some good advice. If you can free up space on the original 100MB SR partition, you'd be better served.
My System SpecsSystem Spec
01 Aug 2010   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

socrgy,

For using Disk cleanup there is also a tutorial:
Disk Cleanup - Open and Use
My System SpecsSystem Spec
01 Aug 2010   #7
socrgy9

windows 7 64bit on both
 
 

i just did everything you guys said and still no change. only 37.7mb free and the option to "Extend Volume" is grayed out and won't let me select it.

more ideas?
My System SpecsSystem Spec
01 Aug 2010   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I find it very unusual that those actions did not get you some more free space.

However, here are a couple of more things:
WIN | type cmd.exe | do NOT hit enter key | right-click on cmd.exe in the list shown | click on Run as Administrator

You are now at a command prompt.
Type POWERCFG - H OFF
hit Enter key
type EXIT
hit Enter key

Now SHUTDOWN your computer.

Turn you computer on.

What you just did is turn off hibernation, consequently, MS deleted the hibernate file.

You can always turn hibernate back on by using POWERCFG -H ON instead of the previous command.

You can also turn of the generation of a paging file which will decrease performance speed but will gain you more space.

After turning off powercfg and paging file, make a snippet of the output of DISKMGMT.MSC and include in your next post please.

To turn off paging file generation:
WIN + Pause/Break key | in the left-hand task pane, click on "Advanced system setting" |
in the PERFORMANCE section, click on SETTINGS |
ADVANCED tab | VIRTUAL MEMORY section | CHANGE button |
uncheck "Automatically manage paging file size for all drives |
click on the "NO PAGING FILE" radio button |
click on the SET button |
click on the YES button |
click on OK | click on OK | click on OK
Shutdown your computer
power on your computer.

You can always go back and let Windows automatically manage paging files which you should do after this problem is gone.
My System SpecsSystem Spec
01 Aug 2010   #9
socrgy9

windows 7 64bit on both
 
 

well, i'm not sure what you mean by "make a snippet," but i just got done with those last instructions and still no change.
My System SpecsSystem Spec
01 Aug 2010   #10
derekimo

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by socrgy9 View Post
well, i'm not sure what you mean by "make a snippet," but i just got done with those last instructions and still no change.
Snippet or screenshot, Here's a tutorial,

http://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
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 Backup Error code: 0x81000019




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