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Windows 7: Backup and system image creation do not work

21 Aug 2010   #1

Windows 7 Professional
Backup and system image creation do not work

It seems a bit ridiculous to write about the subject. (soon I can say year after year)
Microsoft is very well aware of this - and other related problems. Yet - no correction.
Be it MS or Nokia, I give them all they deserve, here we go:

I had this problem (error code 0x8078012D) with backup and system image creation with Windows 7 Professional.

Hardware: HP HDX1000-EO, backup to WD 1 TB usb HDD (NTFS).

There were some writings on various forums, but nothing seemed to help. The same error kept on popping up no matter what I tried.

I did the following things:

1 - Made a clean Windows 7 Professional install.
After this the same problem continued.

2 - Made sure that all windows services were started automatically
VSS, COM+ etc.
This did not help.

3 - Did CHDSK /r
Nothing found.

4 - Disabled Norton 360, Advanced System Care Pro and Ad-Aware
This did not help.

5 - Disconnected all connections that could interfere with the backup.
Other usb's, my net connection, I even unplugged my headphones.
No success.

6 - Tried to do the backup manually.
This worked to a certain degree. Most data files were backed up, but still no system image.
The same idiot code kept on popping up: 0x8078012D.

7 - I gave up
This helped.
I simply downloaded a free 3rd party software to create the backup and system image.

I still have to see if I am able to recover anything with this free software, if (read: when) my highly praised Windows 7 crashes again.

Question: If some free third party software is able to solve this Windows 7 backup and system image problem, why does Microsoft choose not to do so?

Suggestion: Microsoft, put up a web page, where people can enter their error code and donate a reasonable sum of money, and in return get a solution to their problem in due time. That is, after you have got enough money to release the solution.

Considering all the problems people seem to have, this would be a great business opportunity for Microsoft.

It would, of course, hurt a lot of businesses, which ride on problems that Microsoft does not feel like solving.

But, it would be businesswise more productive than throw the money in false promises and expensive mind-bending campaigns as was done with Windows 7.


My System SpecsSystem Spec

21 Aug 2010   #2


Hmm... If I am following you correctly, you're trying to create an Image of your drive using a built in tool with Windows 7, but yet its spitting out an error each time? Well, there are many great disk imaging programs, both commercial and open source, that have a proven track record.

There is an excellent discussion here: System Imaging as Additional Protection

The commercial solutions are, at least right now, more towards the beginning of the thread. The open source solutions are near the end.

Hope that helps.
My System SpecsSystem Spec
21 Aug 2010   #3

Windows 7 Professional


thx for your interest. Like I pointed out in the - obviously too long - post, the solution to this specific MS problem came from a third party.

I am just too weary to care about it anymore. Like Microsoft.

I now use Linux, it has got many similar problems, but at least there is a better problem solving motivation and a good spirit backing it all up.
My System SpecsSystem Spec

22 Aug 2010   #4


I love linux too. I am using Ubuntu 9.10 at the moment. Linux does handle many features better than MSFT in some ways, but Windows 7 has some incredibly beautiful architecture, and its a really great system.

I don't discriminate, I love all the OS's.
My System SpecsSystem Spec
22 Aug 2010   #5
Microsoft MVP


Check Disk Mgmt to see if the 100mb System Reserved partition (if you have it) has at least 40 mb free space. For some reason it needs this so that Volume Shadow Service will include it in the image as it must.

Sometimes SysReserved is assigned a letter and a program or backup will write to it using up this necessary free space.

We solved this for one user a few weeks ago by deleting the 100mb SysReserved partition and recovering it's disk space and System MBR into Windows 7 partition using Option Two here: Partition Wizard : Use the Bootable CD
My System SpecsSystem Spec

 Backup and system image creation do not work

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