It seems a bit ridiculous to write about the subject. (soon I can say year after year)
Microsoft is very well aware of this - and other related problems. Yet - no correction.
Be it MS or Nokia, I give them all they deserve, here we go:
I had this problem (error code 0x8078012D) with backup and system image creation with Windows 7 Professional.
Hardware: HP HDX1000-EO, backup to WD 1 TB usb HDD (NTFS).
There were some writings on various forums, but nothing seemed to help. The same error kept on popping up no matter what I tried.
I did the following things:
1 - Made a clean Windows 7 Professional install.
After this the same problem continued.
2 - Made sure that all windows services were started automatically
VSS, COM+ etc.
This did not help.
3 - Did CHDSK /r
4 - Disabled Norton 360, Advanced System Care Pro and Ad-Aware
This did not help.
5 - Disconnected all connections that could interfere with the backup.
Other usb's, my net connection, I even unplugged my headphones.
6 - Tried to do the backup manually.
This worked to a certain degree. Most data files were backed up, but still no system image.
The same idiot code kept on popping up: 0x8078012D.
7 - I gave up
This helped. I simply downloaded a free 3rd party software to create the backup and system image.
I still have to see if I am able to recover anything with this free software, if (read: when) my highly praised Windows 7 crashes again.
Question: If some free third party software is able to solve this Windows 7 backup and system image problem, why does Microsoft choose not to do so?
Suggestion: Microsoft, put up a web page, where people can enter their error code and donate a reasonable sum of money, and in return get a solution to their problem in due time. That is, after you have got enough money to release the solution.
Considering all the problems people seem to have, this would be a great business opportunity for Microsoft.
It would, of course, hurt a lot of businesses, which ride on problems that Microsoft does not feel like solving.
But, it would be businesswise more productive than throw the money in false promises and expensive mind-bending campaigns as was done with Windows 7.