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Windows 7: lost disk space for system backup


13 Sep 2010   #1

Windows 7 Home Premium x64 OEM --> RTM clean install
 
 
lost disk space for system backup

Hello community..

New laptop Toshiba Satellite L500. 320Gb hard disk with 2 partitions, C + D (160Gb + 160Gb)

I used the windows7 home premium backup utility to make an image of my "C" drive. I saved the files on the separate partition "D".

The program advised me that although it was on a separate drive, it was actually on the same physical drive as my operating system and as such, in the event of hard disk failure, I would be boned. All logical stuff, and I accepted and went ahead knowing that I was about to buy a new external HD. So when I got my new USB external HD, I copied the backup files from D, pasted to X and then deleted the backup from D. (After a freak powercut once at a crucial time, I never move files, I always copy then delete the original).

Question: Why have I lost the 15Gb of space that was taken by the backup image of the C drive? I have system restore turned off on the D drive. I have run M$ disk cleanup utility, also CCleaner but I am mising 15Gb. I have also done: folder options --> view --> show hidden files and folders + Show protected sytem files, but cannot see anything on the drive. Any suggestions, please?

Thanks
D

EDIT: Also, when I right click on the backup image it says it has no size at all, so I only know how big it is from knowing the hard disk free space before and after. Why is this too?

My System SpecsSystem Spec
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13 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Download windirstat and see for yourself
Ill get the link
http://download.cnet.com/WinDirStat/...-10614593.html

After you get to the segments on the HD, either click or put cursor (forget which) to get more information
Dont forget the worst case scenario.
Run anti virus scan
Download and scan with Malwarbytes, update before you scan
My System SpecsSystem Spec
13 Sep 2010   #3

Windows 7 Home Premium x64 OEM --> RTM clean install
 
 

Thanks, will do when I get home. Post tomorrow.
...
My System SpecsSystem Spec
.


13 Sep 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Thanks let us know either way.
If good news you will be helping others
If bad, we can give further help
Have a nice day.
My System SpecsSystem Spec
14 Sep 2010   #5

Windows 7 Home Premium x64 OEM --> RTM clean install
 
 

OK, an update: It's better, but still something isn't right... I'm only missing 8.5 Gb now, not the 15 from before.

To explain, I have the partition empty with one * 50Gb TrueCrypt container for My Documents. Hence, I checked that WinDirStat (see screengrab) and it tells me what I would like and expect to see: But Windows is telling me:

(Virus scan revealed A-OK)


Attached Thumbnails
lost disk space for system backup-2.jpg  
Attached Images
 
My System SpecsSystem Spec
14 Sep 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

It is probably shadow copies. You can do this to delete them all but the last one (system restore points)
Disk Cleanup - Open and Use
My System SpecsSystem Spec
14 Sep 2010   #7

Windows 7 Home Premium x64 OEM --> RTM clean install
 
 

Thanks richc46, again, I'll have to wait to try this as I'm at work at the mo. Though I think I've tried disk cleanup AND system restore is turned off ( and always has been on this drive). Will post either way tomorrow.

Regards
D
My System SpecsSystem Spec
14 Sep 2010   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If it did not work before, will probably not work now. You should not turn off System Restore on a permanent basis.

Try this
Control Panel>Administrative Tools>Computer Management>Storage>Disk Management
My System SpecsSystem Spec
14 Sep 2010   #9

Windows 7 Home Premium x64 OEM --> RTM clean install
 
 

System Restore is only turned off on this (and external USBs, because they are simply data stores with networked back ups). SysRestore is always on for C Drive.

I'll try the disk management, and post later - thanks!
My System SpecsSystem Spec
14 Sep 2010   #10
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Here is how you determine the size of your shadowstorage: Open an elevated Command Prompt (run as admin) and type vssadmin list shadowstorage, then hit Enter. It will show you the shadowstorage of each Partition. The Allocated number is the amount that is currently used.
My System SpecsSystem Spec
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