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Windows 7: Restore Not Working After Office Uninstall

26 Sep 2010   #1
steelgtr

windows 7 64bit
 
 
Restore Not Working After Office Uninstall

Hi Guys

I need help with my Daughter's Toshiba laptop. She is away at college and I am helping remotely.

I was having her uninstall 2007 Office Enterprise to install Office home & student.

In the uninstall programs, there were 2 choices; 2007 Office system and Office 2007 Enterprise.

I had her uninstall the first (system) one and on reboot, she got Office search errors, etc and now has no wireless internet connection.

I had her try restore but it gives a config or corruption error and will not continue. Trying restore in safe mode acts the same.

I then had her try to uninstall the Office 2007 Enterprise program and it gives errors saying that it can't uninstall it!

She needs her laptop for school and we're feeling helpless at the moment.

Should we try the reg file from here?:

System Restore - Enable or Disable

Thanks for any help!!!


bob


edit:

This is the restore error:

System restore does not appear to be functioning correctly on this system. A volume shadow copy service component encountered an unexpected error. Check the application event log for more information (x080042302)


My System SpecsSystem Spec
.

26 Sep 2010   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My System SpecsSystem Spec
26 Sep 2010   #3
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

should you decide you wish to do a system restore , it can be accessed by typing system restore in the search box in the start menu
My System SpecsSystem Spec
.


26 Sep 2010   #4
steelgtr

windows 7 64bit
 
 

My System SpecsSystem Spec
26 Sep 2010   #5
steelgtr

windows 7 64bit
 
 

Quote   Quote: Originally Posted by boohbah View Post
should you decide you wish to do a system restore , it can be accessed by typing system restore in the search box in the start menu
Even if not accessible through the normal method? (I left her a voicemail)

thx

bob
My System SpecsSystem Spec
26 Sep 2010   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by steelgtr View Post
It has been use in Windows7 and the FixIt group only exists since about 1 year.
My System SpecsSystem Spec
Reply

 Restore Not Working After Office Uninstall




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