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Windows 7: Backup access denied

01 Oct 2010   #1
mcquam

windows 7 64bit
 
 
Backup access denied

I am trying to backup to an internal HDD but when I try I get access denied error code 0x80070005 and the backup fails.

How can I fix this?


My System SpecsSystem Spec
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01 Oct 2010   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello mcquam.



The little bit of googling I just did comes back with network errors, are you trying to backup from a network?
My System SpecsSystem Spec
01 Oct 2010   #3
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by mcquam View Post
I am trying to backup to an internal HDD but when I try I get access denied error code 0x80070005 and the backup fails.

How can I fix this?
Are you maybe trying to backup to the very same drive that you are desiring to backup?

Post a copy of disk management output with your next post.


VIEW YOUR DISKS


WIN | type DISKMGMT.MSC | ENTER
WIN is the key with the flag on it.
This will run the Disk Management program and display info re your disks.

ALT SPACEBAR combo | X key
This will maximize the Disk Management display.

WIN | type SNIPPING | ENTER
This will run the "Snipping Tool" whcih allows you to take a picture of part or all of the screen.

Attach the "snip" to your next post.
Screenshot - How to post
My System SpecsSystem Spec
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01 Oct 2010   #4
mcquam

windows 7 64bit
 
 

Hi thanks.

No I am backing up to a separate physical disk. It is formatted with MBR and I wondered if maybe that could cause the error?


Attached Thumbnails
-capture.png  
My System SpecsSystem Spec
01 Oct 2010   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

And you are trying to backup which drive(s) to which drive?
My System SpecsSystem Spec
01 Oct 2010   #6
mcquam

windows 7 64bit
 
 

Sorry, see attachment.


Attached Images
 
My System SpecsSystem Spec
01 Oct 2010   #7
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I suspect that you have some pointers to drive M on your C or your D.

Let's see if you can perform a System Image backup from just C to M

Now this is a system image backup and NOT a backup of data folders, although the system image backup will include folders.

The Win 7 terminology is very confusing.

For a backup which will enable you to restore your computer to a prior state, then the system image backup does everything for you. The "data" backup allows you to perform incremental updates of, for example, your documents library and produces zip files

To perform a system image backup, plain and pure, then when you start up Win 7 Backup and Restore, choose from the LEFT-HAND PANE,
choose Create a system image

Let me know how this goes.
My System SpecsSystem Spec
01 Oct 2010   #8
mcquam

windows 7 64bit
 
 

Did as you said. See attached


Attached Images
 
My System SpecsSystem Spec
01 Oct 2010   #9
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

and you tried to make an image of C and only of C to M?

Has M ever been formatted? Is it formatted as NTFS?

Is M accessible?

Do you not have a CD/DVD device on this computer?
My System SpecsSystem Spec
01 Oct 2010   #10
mcquam

windows 7 64bit
 
 

Yes image of only c to m.

Yes, NTFS.

I can copy files to M and use them (jpegs at least).

Yes, DVD - perhaps I cut it off with the snipping tool.


Attached Thumbnails
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My System SpecsSystem Spec
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