|02 Oct 2010||#1|
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Problem Installing IE9 Beta After System Restore
Hey everyone, I'm having a little problem getting IE9 beta to install i'm wondering if anyone here can help me.
So basically here is what's going on: I first installed Windows 7 Ultimate (x64) a few days ago. One of the first things I did was install IE9 Beta and it worked like a charm for the last few days. Recently my computer crashed due to an unrelated issue and windows did an automatic restore back to before IE9 Beta was installed. After I logged back into windows after this system restore IE9 was still installed but when I would click to open it, it would immediately close itself. Uninstalling it through add/remove programs did not work. Eventually, with a combination of using a sfc scan, and uninstalling different service packs I was able to revert back to IE8.
This is where I am at now. I am currently trying to install IE9 again but every time I do, I get the message "Internet Explorer did no finish installing." and that's it. I have tried uninstalling and re-installing the various service packs associated with IE9, running another sfc scan and various other things with no luck. I am not so much worried about using this beta, but I am worried that when the release version of IE9 is out I will run into this same problem unless it is fixed now.
Here is the most recent entry in the IE9_main.log:
00:00.078: Started: 2010/10/01 (Y/M/D) 18:29:20.124 (local)
00:00.125: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.156: Command line: "C:\Users\Owner\Desktop\IE9-Windows7-x64-enu.exe"
00:00.203: INFO: Setup installer for Internet Explorer: 9.0.7930.16406
00:00.250: INFO: Previous version of Internet Explorer: 8.0.7600.16625
00:00.265: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.296: INFO: ...and 22.214.171.124...
00:00.312: INFO: Maximum version on which to run IEAK branding is: 126.96.36.199...
00:00.343: INFO: iexplore.exe version check success. Install can proceed.
00:00.374: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.msu"
00:01.170: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:01.560: INFO: Operating System: Windows Workstation: 6.1.7600
00:01.591: INFO: Windows 7 operating system detected.
00:01.607: INFO: Service pack major: 0
00:01.622: INFO: Service pack minor: 0
00:01.638: INFO: Version Check of C:\Windows\System32\ExplorerFrame.dll: 6.1.7600.16623 >= 6.1.7600.16623 (True)
00:01.654: INFO: Version Check of C:\Windows\System32\xpsrasterservice.dll: 6.1.7600.16590 >= 6.1.7600.16590 (True)
00:01.669: INFO: Version Check of C:\Windows\System32\d2d1.dll: 6.1.7600.20781 >= 6.1.7600.20781 (True)
00:01.685: INFO: Version Check of C:\Windows\System32\WMVDecod.dll: 6.1.7600.16597 >= 6.1.7600.16597 (True)
00:01.732: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:02.824: INFO: Trying to extract ID: 5005 (0) as "FeedbackTool.msi"
00:02.886: INFO: Launched Feedback Tool Installer: "C:\Windows\System32\msiexec.exe" /i "C:\Users\Owner\AppData\Local\Temp\IE984DF.tmp\FeedbackTool.msi" /quiet /lwipecvr+! "C:\Windows\logs\feedbackinstaller.log"
00:02.917: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:02.964: INFO: No reboot logic message NrApiStart(0), lParam=0x002d2790 returned 0x00000000.
00:03.120: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:03.151: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:03.182: INFO: Installing with the downloaded package. C:\Users\Owner\AppData\Local\Temp\IE984DF.tmp\IE9-neutral.Downloaded.msu
00:03.229: INFO: Launched package installation: wusa.exe /quiet /norestart C:\Users\Owner\AppData\Local\Temp\IE984DF.tmp\IE9-neutral.Downloaded.msu
00:04.415: INFO: Process 'wusa.exe /quiet /norestart C:\Users\Owner\AppData\Local\Temp\IE984DF.tmp\IE9-neutral.Downloaded.msu' exited with exit code 0x00240006 (2359302)
00:04.430: ERROR: Neutral MSU installation failed (exit code = 0x00240006 (2359302)).
00:04.462: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00240006 returned 0x00000000.
00:04.462: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:04.493: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:04.524: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
00:20.436: INFO: An unknown error occurred. Check the return value online as a Windows Error Value for more information. Setup exit code 0x00240006 (2359302)
00:20.467: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:20.483: INFO: SQM Upload returned 403
00:20.499: INFO: Cleaning up temporary files in: C:\Users\Owner\AppData\Local\Temp\IE984DF.tmp
00:20.545: INFO: Unable to remove directory C:\Users\Owner\AppData\Local\Temp\IE984DF.tmp, marking for deletion on reboot.
00:20.577: INFO: Released Internet Explorer Installer Mutex
Any ideas on what could fix this?
Thanks for any help in advance
|My System Specs|
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