Start up Problems and sys restore


  1. Posts : 1
    Win 7 32 bit
       #1

    Start up Problems and sys restore


    My Windows 7 is stuck at "Please Wait" for about 10 mins. at start up. Then I get the account picture frame (enlarged) which is blank and it is asking for user/password and says no domain found when I enter anything.

    This all started after my son downloaded a virus that kept me from going to Win Update so I decided to reinstall 7 (which I have done b4 with no problem) but this time says "required driver could not be installed, installation terminated." I removed the disk restarted the machine, got another message saying a file was missing and this began.

    Also I cannot access Sys restore at startup, safe mode leads me to the same scenario.

    Thanks in advance!
      My Computer


  2. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #2

    Hi there, follow this tutorial to completely wipe out your hard drive and then reinstall Windows 7.
    Solved Hard Drive - Unable to Select or Delete during Installation - Vista Forums
      My Computer

  3.    #3

    Yes, you'll need to wipe the HD of all infected code before reinstalling: SSD / HDD : Optimize for Windows Reinstallation

    Remove the data to quarantined DVD or external, then scan the data and install DVD first on an uninfected computer with Malwarebytes and your AV.
      My Computer


 

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