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Windows 7: Cannot Restore image from external HD!


15 Dec 2010   #1

Windows 7 Pro 64
 
 
Cannot Restore image from external HD!

For my inlaws computer, I had a fresh install of windows 7 and installed all the programs they needed. Put the pictures, mail, etc. all like they wanted. Then I did an image backup on to my external hard drive using the built in Windows 7 backup/restore. This way if they ever had a fatal issue, I could fully restore the computer to the point it was when I gave it to them.

Well, this fatal incident happened and to make a long story short another family member restored, but from the factory image that was on the bakup partition that came with the computer. So it is currently at Factory settings losing all files and folders they had on the system.

Now I have the computer and am trying to fully restore the system using the image on my external hard drive that I created. I can go to backup/restore and select to re-image and it reboots and lets me select the image correctly on my external hard drive. I can select it and start the process, however, it errors out after about 3 seconds with error:
"The system image restore failed. Error details: Recovery to the backup storage location is not allowed. (0x80780087)"

any idea where I'm going wrong? Have tried several times .

My System SpecsSystem Spec
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15 Dec 2010   #2
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello hobiecatter.



"Recovery to the backup storage location is not allowed"



I'm not really one of the "image" guys here at the forums; but from this it looks as if you are trying to restore the image to the same external the image is on, could that be the case?
My System SpecsSystem Spec
15 Dec 2010   #3
Microsoft MVP

 

Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

If it still won't Recover Using An Image from booted Windows 7 DVD or Repair CD, then in Disk Management mount the VHD files contained within the WindowsImageBackup subfolder to copy out your data into their User files in your new Windows 7 installation.

Virtual Hard Disk - Create and Attach VHD
My System SpecsSystem Spec
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15 Dec 2010   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

If it still won't Recover Using An Image from booted Windows 7 DVD or Repair CD, then in Disk Management mount the VHD files contained within the WindowsImageBackup subfolder to copy out your data into their User files in your new Windows 7 installation.

Virtual Hard Disk - Create and Attach VHD
This is an excellent idea Greg, VR (virtual rep) for you because I still have to spread first.
My System SpecsSystem Spec
15 Dec 2010   #5
mjf

Windows 7x64 Home Premium SP1
 
 

Using Macrium Reflect free you can actually make a Macrium image of that mounted VHD. That works I know. Macrium will produce a verifiable image.
Only if all else fails to restore the windows image, you can try restoring the Macrium image made from the mounted vhd. I haven't tried a full restore this way (yet).
My System SpecsSystem Spec
15 Dec 2010   #6

Windows 8 Core X64
 
 

What an intriguing idea! Acronis would also work for this then. It would be fun to try except I never use Windows Backup
My System SpecsSystem Spec
16 Dec 2010   #7

Windows 7 Pro 64
 
 
SOLVED

Quote   Quote: Originally Posted by gregrocker View Post
Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.
Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

...thanks gregrocker
My System SpecsSystem Spec
16 Dec 2010   #8
mjf

Windows 7x64 Home Premium SP1
 
 

Renaming and moving to folders is a convenient way to keep multiple windows images on the same partition. Although I use windows imaging all the time I strongly recommend the use of another imaging program as well for safety (eg Macrium Reflect).
Your problem was a simple one others have problems when the image is exactly named correctly and in the root. Windows robustness in locating it's vhd files is a problem that needs work.
My System SpecsSystem Spec
16 Dec 2010   #9
Microsoft MVP

 

Quote   Quote: Originally Posted by hobiecatter View Post
Quote   Quote: Originally Posted by gregrocker View Post
Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.
Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

...thanks gregrocker
Glad it worked.

Windows built-in imaging is in its infancy with Windows 7. We are hoping that it gains more flexibility in the future.
My System SpecsSystem Spec
16 Dec 2010   #10

WDS 7 Home Pre.x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by hobiecatter View Post
Quote   Quote: Originally Posted by gregrocker View Post
Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.
Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

...thanks gregrocker
Glad it worked.

Windows built-in imaging is in its infancy with Windows 7. We are hoping that it gains more flexibility in the future.
It was a great job Greg.
That bring up another question ..how do we keep more than 1 windowsImagerecovery
in the same external HDD ..
Apparently we have to rename them so we know which 1 belong to which pc..?
(Did not mean to hi-jack)
My System SpecsSystem Spec
Reply

 Cannot Restore image from external HD!




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