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Windows 7: Security Updates Fail [80071A91] after image restore


17 Dec 2010   #11

Vista Home Premium x86 SP2
 
 

Did you do any fixing yourself, or not? Don't worry, there isn't an issue. That tool does autofix, but I just thought that it autofixed far more than usual without human intervention! Please re-run the System Update Readiness one more time, and then upload, or copy and paste between CODE tag these two small logs:

C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

Thanks!

Richard

P.S. Nice name for the LOGS folder! Shows willing and effort!

My System SpecsSystem Spec
.

17 Dec 2010   #12

Windows 7 Ultimate 64-bit
 
 

Haha, no problem. Just in case you had a set of folders named LOGS and didn't want to get them confused. I'm the one asking for help; I should do ask much as I can from my side.

Oh, I didn't even notice it was x86, haha. Should've caught that.

Um, no, nothing in particular aside from the myriad of fixes in the first post. I did run about 3 or 4 Microsoft's "Fix-It" and even one on the "aggressive" setting?

CheckSUR.log contents:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2010-12-17 15:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf_loc    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys.mui    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Payload File Missing    0x00000000    ativvpxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativpkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativokxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativdkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdag.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.cpa    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    CTRL.s3    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atiriol6.inf    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atinavrr.sys    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    

Summary:
Seconds executed: 89
 Found 23 errors
  CSI Payload File Missing Total count: 23
CheckSUR.persist.log contents:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2010-12-17 11:41

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest Missing    0x00000002    amd64_atiilhag.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_a1c3301f2f8c823c.manifest    amd64_atiilhag.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_a1c3301f2f8c823c    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiilhag.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_a1c3301f2f8c823c.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-enus-amd64.cab
(f)    CSI Manifest Missing    0x00000002    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb.manifest    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-enus-amd64.cab
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf_loc    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Store Directory Missing    0x00000002    winsxs\amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb\    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb\
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys.mui    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Manifest Missing    0x00000002    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63.manifest    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab
(f)    CSI Payload File Missing    0x00000000    ativvpxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Store Directory Missing    0x00000002    winsxs\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\
(f)    CSI Payload File Missing    0x00000000    ativpkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativokxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativdkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdag.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.cpa    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Manifest Missing    0x00000002    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0.manifest    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab
(f)    CSI Payload File Missing    0x00000000    CTRL.s3    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Store Directory Missing    0x00000002    winsxs\amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0\    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0\
(f)    CSI Payload File Missing    0x00000000    atiriol6.inf    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atinavrr.sys    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    

Summary:
Seconds executed: 107
 Found 30 errors
 Fixed 7 errors
  CSI Manifest Missing Total count: 4
  Fixed: CSI Manifest Missing.  Total count: 4
  CSI Payload File Missing Total count: 23
  CSI Store Directory Missing Total count: 3
  Fixed: CSI Store Directory Missing.  Total count: 3


=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2010-12-17 15:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf_loc    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys.mui    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Payload File Missing    0x00000000    ativvpxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativpkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativokxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativdkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdag.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.cpa    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    CTRL.s3    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atiriol6.inf    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atinavrr.sys    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    

Summary:
Seconds executed: 89
 Found 23 errors
  CSI Payload File Missing Total count: 23
Hmmm, they mention ATI quite a lot. Should I reinstall the drivers? I haven't updated in a while, but I have the latest provided from Dell. I do use a Driver Sweeper (http://www.phyxion.net/Products/Products/Driver-Sweeper) in Safe Mode when installing/reinstalling. Maybe it took away too much? But, I haven't updated in months....weird.

Thank you, Richard!

~Ibrahim~

P.S. I have not run the update again; should I?
My System SpecsSystem Spec
18 Dec 2010   #13

Vista Home Premium x86 SP2
 
 

Hello again!

Sorry for the slightly late reply! Been busy!

It must have come out of one of the backup folders. They always seem to back up the wrong files, and not the ones which get corrupted it seems! I guess I have so often dealt with corruptions when the backup folder has failed that I became surprised when it worked! Dear, dear! lol

Anyway, don't worry about the ATI drivers. These are standard ATI drivers that come with Windows, trying to make hardware work without new drivers. Considering that these ones are missing, and your screen still works, it can't be for your card! However, we still need to fix it, as it can cause Windows Update issues.

NOTE: This fix was created specifically for this user. If you are not this user, DO NOT follow these instructions, but instead create a new thread and have one made specifically for you

I have attached a zip file called Packs. Inside it contains a folder called Packs. Extract Packs directly onto your C:\ drive, so that you have an extracted structure of C:\Packs\Windows...

Right, this repair cannot be done from inside Windows. Please get your Windows 7 disk to hand, or make one as shown in OPTION TWO here: System Repair Disc - Create

When you are ready, boot into the CD > Repair your Computer > Command Prompt, and type: robocopy C:\Packs C:\ /E /IS

Boot back into Windows, run the System Update Readiness Tool, and again, post both C:\Windows\Logs\CBS\CheckSUR(.persist).log

Thanks, and good luck!

Richard

P.S. Forgot to mention! I certainly do have a lot of "LOGS"! Reinstalled recently, and already up to LOGS(36) in my Downloads folder. Then I have many more in Documents and on my Desktop. Old hard disk is stuffed with them. Then I have a vast number of "Packs". And there are extracted .msus everywhere, some of which make the Packs. Then there are extracted install CD/DVDs. Then some more Packs, Logs, extracted .msus, manifests, .cabs, .mums, .cats etc. etc. And this is my new hard disk! My old one is shocking! Oh and don't forget the registry scripts!

Hmmm. I can't actually find your Packs! Will be right back!
My System SpecsSystem Spec
.


18 Dec 2010   #14

Vista Home Premium x86 SP2
 
 

Just searching my hard disk drive with OTL! Not the first time this has happened!
My System SpecsSystem Spec
18 Dec 2010   #15

Vista Home Premium x86 SP2
 
 

Half an hour later, niemiro produces the goods! Too big! Download it from my website, here: www.niemiro.co.uk/SF/Packs.zip
My System SpecsSystem Spec
18 Dec 2010   #16

Windows 7 Ultimate 64-bit
 
 

No worries; I've done that many a times. More than 36?! Goodness gracious, that's a lot of people.

Well, here are the logs. They look far happier!

Data output from CheckSUR.log:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2010-12-18 14:13

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 138
 No errors detected


Data output from CheckSUR.persist.log:


Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2010-12-17 11:41

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest Missing    0x00000002    amd64_atiilhag.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_a1c3301f2f8c823c.manifest    amd64_atiilhag.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_a1c3301f2f8c823c    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiilhag.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_a1c3301f2f8c823c.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-enus-amd64.cab
(f)    CSI Manifest Missing    0x00000002    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb.manifest    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-enus-amd64.cab
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf_loc    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Store Directory Missing    0x00000002    winsxs\amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb\    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb\
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys.mui    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Manifest Missing    0x00000002    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63.manifest    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab
(f)    CSI Payload File Missing    0x00000000    ativvpxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Store Directory Missing    0x00000002    winsxs\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\
(f)    CSI Payload File Missing    0x00000000    ativpkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativokxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativdkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdag.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.cpa    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Manifest Missing    0x00000002    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0.manifest    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab
(f)    CSI Payload File Missing    0x00000000    CTRL.s3    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Store Directory Missing    0x00000002    winsxs\amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0\    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0\
(f)    CSI Payload File Missing    0x00000000    atiriol6.inf    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atinavrr.sys    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    

Summary:
Seconds executed: 107
 Found 30 errors
 Fixed 7 errors
  CSI Manifest Missing Total count: 4
  Fixed: CSI Manifest Missing.  Total count: 4
  CSI Payload File Missing Total count: 23
  CSI Store Directory Missing Total count: 3
  Fixed: CSI Store Directory Missing.  Total count: 3


=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2010-12-17 15:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf_loc    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys.mui    amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb    
(f)    CSI Payload File Missing    0x00000000    ativvpxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativpkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativokxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atidxx32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativdkxx.vp    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atikmdag.sys    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiilhag.inf    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdva.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumdag.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    atiumd6a.cap    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    ativcaxx.cpa    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom64.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    amdpcom32.dll    amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63    
(f)    CSI Payload File Missing    0x00000000    CTRL.s3    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atiriol6.inf    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    
(f)    CSI Payload File Missing    0x00000000    atinavrr.sys    amd64_atiriol6.inf_31bf3856ad364e35_6.1.7600.16385_none_a909ad21d26d5bd0    

Summary:
Seconds executed: 89
 Found 23 errors
  CSI Payload File Missing Total count: 23


=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2010-12-18 14:13

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 138
 No errors detected
Should I try to install the updates or will that mess with our LOGS?

~Ibrahim~
My System SpecsSystem Spec
18 Dec 2010   #17

Vista Home Premium x86 SP2
 
 

Hello!

Excellent! Try to install the updates from Windows Update. If they still fail, try to download the standalones from the Microsoft Download Centre. Often after these errors, Windows Update cannot fully recover from the fixes that I have just applied until they are overwritten with a standalone, and then after that all should be well.

If any standalones fail, or you cannot find the standalones, just number the KBs and error codes here.

Thanks!

Richard

P.S. I do quite a few Windows Update cases a day, and about two LOGS and PACKS cases a day, which quickly build up. My hard disk is clogged!
My System SpecsSystem Spec
18 Dec 2010   #18

Windows 7 Ultimate 64-bit
 
 

Darned! They failed again, on Windows Update and on a standalone.

KB2443685 fails with error code 80070643; KB2305420 and KB2416400 both fail with error code 80071A91.

Gosh, I thought we were so close!

~Ibrahim~

P.S. Whew, "quite a few a day"?! Busy man.
My System SpecsSystem Spec
19 Dec 2010   #19

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by ikjadoon View Post
  • Attempted to reset the File Resource Manager with "fsutil resource setautotest true c:\". It is successful. However, after reboot, the updates still do not work.
Hello again Ibrahim!

I have just noticed something! ^That is not quite the one which needs doing. Try this:

fsutil resource setautoreset true C:\

Try Windows Update again. Fingers crossed! However, you did have issues in your CheckSUR.log so this would never have been a one line solution. However, now that CheckSUR.log is clean, we need to look at one line solutions, which may work now. Even if you have already done MY line, do it again.

Looking at the results of your FireGenUL.htm (shortened WindowsUpdate.log), you have some pretty strange errors:

Code:
13091 2010-12-17 11:26:04 HANDLER WARNING: Got extended error: "POQ Operation CreateKey  OperationData  \Registry\machine\Schema\wcm://Microsoft-Windows-IE-AdminKitBranding?version=8.0.7600.16700&language=neutral&processorArchitecture=amd64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers"  

13092 2010-12-17 11:26:04 HANDLER Post-reboot status for package  Package_for_KB2305420~31bf3856ad364e35~amd64~~6.1.1.3: 0x80071a91.  

13093 2010-12-17 11:26:04 HANDLER WARNING: Got extended error: "POQ Operation CreateKey  OperationData  \Registry\machine\Schema\wcm://Microsoft-Windows-IE-AdminKitBranding?version=8.0.7600.16700&language=neutral&processorArchitecture=amd64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers"  

13094 2010-12-17 11:26:04 HANDLER Post-reboot status for package  Package_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0: 0x80071a91.  

13095 2010-12-17 11:26:04 HANDLER WARNING: Got extended error: "POQ Operation CreateKey  OperationData  \Registry\machine\Schema\wcm://Microsoft-Windows-IE-AdminKitBranding?version=8.0.7600.16700&language=neutral&processorArchitecture=amd64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers"
We cannot do anything about this for the moment. I really don't think these are the actual issues anyway. An easier to understand example are BSoDs. A driver loads some calls under the Windows Kernal. The driver crashes, but when we analyse the dump file, the Windows Kernal gets blamed. This is not fair - it wasn't the Windows Kernal at fault. Same thing here, I believe.

Have you ever been into the registry. It sounds from your experience to be a resounding "YES!". Do you see five hives? HKLM, HKCU, HKCR, HKCC, HKU. However, there are actually quite a few more, odd hives, through the Windows history, including HKPD (HKEY_Performance_Data) etc. etc. There is one in Vista. HKS (the Schema hive. This hive is only loaded when Windows is started, and then closed. It is blaming errors on it. I find that very hard to believe.

Anyway, I also looked at your SFC scan. It was only showing errors on things we have now dealt with in CheckSUR.log:

Code:
2010-12-17 11:26:55, Info                  CSI    000000a6 [SR] Cannot verify component files for atiilhag.inf-LanguagePack, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
2010-12-17 11:26:55, Info                  CSI    000000a7 [SR] Cannot verify component files for atiilhag.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
2010-12-17 11:26:55, Info                  CSI    000000a8 [SR] Cannot verify component files for atiilhag.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
2010-12-17 11:26:55, Info                  CSI    000000a9 [SR] Cannot verify component files for atiriol6.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
I need you to re-run SFC, so that I can see which files have been accepted, and which files haven't been. If SFC finds errors (and I think it will) please copy to Desktop, zip up, and upload, C:\Windows\Logs\CBS\CBS.log

Look at your errors. Sadly they aren't giving much away. You need to look at the results from winerror.h. You may also notice that one doesn't have a winerror.h definition! That is slightly odd, but nothing to worry about:

Code:
C:\Users\Richard>err 80070643
# as an HRESULT: Severity: SUCCESS (0), Facility: 0x4c5, Code 0xc7f3
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x643
# for hex 0x643 / decimal 1603 :
  ecFavCreateMessage                                            ec.h
  ERROR_INSTALL_FAILURE                                         winerror.h
# Fatal error during installation.
# 2 matches found for "80070643"

C:\Users\Richard>err 80071A91
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x1a91
# for hex 0x1a91 / decimal 6801 :
  SQL_6801_severity_16                                          sql_err
# FOR XML EXPLICIT requires at least three columns, including
# the tag column, the parent column, and at least one data
# column.
# 1 matches found for "80071A91"

C:\Users\Richard>
Good luck!

Richard
My System SpecsSystem Spec
19 Dec 2010   #20

Windows 7 Ultimate 64-bit
 
 

Oh, blast, that was a typo. I ran the "fsutil resource setautoreset true c:\" again, anyways, same error.

I re-ran SFC, however it said (I think for the first time ever) "Windows Resource Protection did not find any integrity violations."

I'm going to run this procedure again,

Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91"

In Windows and in Safe Mode. We'll see what happens.

UPDATE:

cd /d %SystemRoot%\System32\SMI\Store\Machine
attrib -s -h *
del *.blf
del *.regtrans-ms

So, after running these in Windows, they all went perfectly, no issues of not being able to delete files because they were in us. Restarted, still had issue. Went in Safe Mode and put in commands (obviously found no files to delete because I just deleted them in Windows), restarted, same issue.

Just to get rid of some issues, I'm removing the password on my hard drive, enabling .NET, and re-enabling UAC (my gadgets are working again!).

UPDATE2:

Tried the fix suggested here,

Update Error 80070643

However, just like before, I have no *.tm* files in Machine.

There are more hives?! Hmm, startup related? I have this program that changes my logon image, let me disable that.

UPDATE3:

Nope, error'd again on reboot with Logon Background Changer disabled.

Unsure if this is related, but I tried opening Task Scheduler and after 15 "The selected task no longer exists" and I got this error, HRESULT: 0x80070005 (E_ACCESSDENIED)). Clicked OK and all was fine, but this may be more .NET related than WU.

~Ibrahim~
My System SpecsSystem Spec
Reply

 Security Updates Fail [80071A91] after image restore




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