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Security Updates Fail [80071A91] after image restore
Check https://www.sevenforums.com/windows-u...ml#post1132620 this post BELOW to see updated information on problem.
Hello!
My system specifications, briefly:
Windows 7 Ultimate 64-bit
i7-720QM
6GB RAM
256GB SSD
ATI 4670
[Dell Studio XPS 1645]
Here are some things that happened in the last two weeks which may be of relevance, but I don't know:
- UAC was turned off. Turning UAC on stops my gadgets from working.
- About a week ago, I had Speech Recognition not working with some locale issue. Inserting this registry entry, ctfmon"="CTFMON.EXE, at HKLM\Software\Microsoft\Windows\CurrentVersion\Run, fixed the issue. However, I cannot find that registry entry anymore.
- A few days ago, I attempted to apply some themes to my system using UXStyle and Universal Theme Patcher; I changed explorer.exe, shell32.dll, and a few other files. The themes failed, so I changed everything back (I think; is there any way to be sure?).
- Four days ago, I had slow internet speed. I ran a "Full" Microsoft Security Essentials scan and it found many exploits (Explot: Java/CVE-2009-3867.BX, TrojanDownloader:Java/OpenConnection.AK, TrojranDownloader:Java/Rexec.c, and about a dozen others). I removed all of them. The internet speed returned to normal.
- This morning, I updated the firmware on my SSD to enable TRIM. I restored an image of the drive I made with Windows Backup and Restore right before updating the drive.
Here's the issue:
- I tried Windows Update after updating the SSD. It downloads all the updates, installs, and prompts for a restart to finishing installing. On Shutdown, some files are "configured". On reboot, during the Windows GUI Boot (flying circles) there is a burst of code, something about a few *.dll files. On logon, it gets to "35%" and then states "Failure to Configure Updates, Reverting" or something like that. I get a notification that the updates have failed.
- On Windows Update, only Silverlight, Windows Malicious Software Removal, MSE Definition Update, and an Office Publisher update are successful.
- ALL other updates (Security Updates, Cumulative Security Updates, Updates for IE, Updates for Windows) fail with the error code 80071A91.
- If you're looking for the updates that fail, here they are: KB2416400, KB2296199, KB2305420, KB2385678, KB2423089, KB24236673, KB2442962, KB246759, and KB2443685.
What I have tried:
- Attempted Disk Cleanup (and unfortunately removed all restore points in doing so). Did not work.
- Attempted sfc /scannow. It found some files it could not correct; I have the CBS.log if you need it. However, updates still do not work.
- Attempted to reset the File Resource Manager with "fsutil resource setautotest true c:\". It is successful. However, after reboot, the updates still do not work.
- Attempted a Full scan with MSE. No problems are found.
- Attempted to reset Windows Update Components (using the Vista Fix-It via KB971058). Updates still do not work.
- Attempted Microsoft's Malicious Software Removal Tool (Dec 2010 update) Full Scan, no malicious software was detected. Updates still do not work.
- Attempted Malwarebyte's Anti-Malware Full Scan, no malicious software found. Updates still do not work.
- Attempted the solution given in this post:
- Update Error 80070643
- Updates still do not work, however after changing the directory to \Machine and attempting to set the attributes, CMD spits back that no *.TM* files exist. Some files remained after testing in normal mode and some in safe mode; I attempted running the commands with a system recovery disk, but the commands do not work as it is a contained OS itself and the command prompt can't redirect me to my original OS installation.
- Attempted the "WU Fix Utility". Updates still don't work.
- Attempted to reset Windows Update (with 7Forums tutorial). However, updates still don't work.
- Attempted to reset and re-register Windows Update Components (with 7Forums tutorial). However, updates still don't work.
I do not think the issue is malicious software, but a Windows problem....My internet has been wonky over the past two days, lots of packet loss (pages only "half" load, some frames missing, etc.). Not sure if that is related, but it downloads the updates fine. It fails consistently at the "35%" marker on rebooting.
I'm out of ideas. What's next?
Thanks,
~Ibrahim~
P.S. It's a repost from ALL security updates fail with 80071A91 error code, but I've gotten few responses...lol.
Last edited by ikjadoon; 17 Dec 2010 at 00:15.