This is a question on behalf of my father. He has a brand new laptop and it has Windows 7 on it. At the moment, daily he is having to take the laptop bac to the last restore point to gain access to the internet and once this is done every morning the laptop is fine all day. When he shuts down and the turns back on, again he has to restore it before he can gain internet access.......now I know this isn't normal but do not work with Windows 7 myself - can anyone please offer any advice. He has started to leave his laptop in sleep mode now just so he doesn't have to restore it every morning.
Whe he spoke to Toshiba last night they suggested that one of his Windows updates was causing this to happen but I'm not so sure -- any advice would be most welcome.