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Will a recovery disk wipe my hijacked pc completely?
Hi .. I need your help and guidance please. My idiot son took a bogus call from people saying they are from our ISP and they could improve our network speed if they could access our system remotely.
Yes, you guessed it, he let them in via “letmein123” and I’m sure they have installed loggers and whatever nonsense they install to get our details. So, I’ve now contacted the banks etc and got my banking stuff fixed and blocked.
I want to reload his Win7 64bit from scratch and want to know if a recovery disk will enable this. I’m not bothered about saving data, such as media files as he will need to feel the pain of being stuuupid. What I need to feel is safe and secure from a new reload that I’m going to completely wipe any files/programs they have installed.
So my question to the experts, if this happened to you how would you deal with it?
I have no doubt someone else on the forum will have posted a similar issue, maybe you can point me in the correct direction.