Windows 7: Blue Screen when running Windows Backup

jamiedolan · 07 Jan 2011

I've tried running the built in windows backup twice now, it runs for quite a while, I'd guess an hour or more, then gets a blue screen.

I've collected the information as suggested:

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
Factory Install
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
Dell Studio XPS, just under 1 year old.
- What is the age of OS installation (have you re-installed the OS?)
No, I have not reinstalled, it is the factory install

Here is the zip file with the BSOD dump and the report:
Attachment 130089

Thank you in advance for your assistance.

Jamie

CarlTR6 · 07 Jan 2011

Hi, Jamie. I looked at both of your dumps. Both are bugcheck A and both blame athrx.sys, Atheros network adapter driver. This driver is up to date. But on the off chance that it is corrupted, download a new driver from this link, Atheros Communications, uninstall your current driver and install the new driver.

Out of date drivers can cause conflicts and BSOD's. You have two outdated drivers loaded on your system. One is quite obsolete. Update these drivers from the links provided.

Quote:

pssdk42.sys Tue Jun 23 08:11:57 2009 - Packet Sniffer SDK. microOLAP Technologies LTD. Uninstall this software. See below.

sxuptp.sys Fri Sep 12 00:34:19 2008 - ? related to a Belkin F5L009 Network USB hub. Silex Support & Downloads. This driver is obsolete. Update the driver or upgrade the hardware to something that is certified compatible with Win 7. Your dump shows that your USB subsystem was heavily involved in the crash.

Many third party security programs create conflicts with Win 7. Packet Sniffer SDK is a third party security program with an outdated driver. It may well be conflicting with your network adapter causing it to crash. Download Revo Uninstaller (free) and use it to completely uninstall Packet Sniffer.

I would uninstall Packet Sniffer and update or uninstall the USB hub before I reinstall athrx.sys. Follow these suggestions, reboot and see how your system runs. Please update us and let us know. If you get another BSOD, upload it and we will take the next steps.

Code:

Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c60000 PsLoadedModuleList = 0xfffff800`02e9de50
Debug session time: Fri Jan  7 13:57:53.897 2011 (GMT-5)
System Uptime: 0 days 9:52:02.052
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 0, fffff80002c19dd0}

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+1a887 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c19dd0, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f080e0
 0000000000000010 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaSyncMapBuffers+178
fffff800`02c19dd0 498b4c2410      mov     rcx,qword ptr [r12+10h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800c2bb0e0 -- (.trap 0xfffff8800c2bb0e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff8800b650000
rdx=0000020000b89000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c19dd0 rsp=fffff8800c2bb270 rbp=0000000000000002
 r8=0000000000000000  r9=0000000000000008 r10=0000000000000000
r11=fffff8800c2bb250 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po nc
hal!HalpDmaSyncMapBuffers+0x178:
fffff800`02c19dd0 498b4c2410      mov     rcx,qword ptr [r12+10h] ds:6ec0:00000000`00000010=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ccfca9 to fffff80002cd0740

STACK_TEXT:  
fffff880`0c2baf98 fffff800`02ccfca9 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0c2bafa0 fffff800`02cce920 : fffffa80`0ef5c010 fffffa80`0c1d9000 fffff880`0577cdf0 fffffa80`0ef5c010 : nt!KiBugCheckDispatch+0x69
fffff880`0c2bb0e0 fffff800`02c19dd0 : fffffa80`0c1d8f48 00000000`00000002 fffffa80`0b6df5d0 fffffa80`0a718fc0 : nt!KiPageFault+0x260
fffff880`0c2bb270 fffff800`02c19593 : fffffa80`0a810ea0 fffffa80`0a810e00 00000000`000009c8 00000000`00000000 : hal!HalpDmaSyncMapBuffers+0x178
fffff880`0c2bb320 fffff800`02c1c4fb : fffffa80`0aa2e5a8 fffffa80`0a810ea0 fffffa80`0b6df5d0 fffffa80`0ab1decc : hal!HalpDmaMapScatterTransfer+0xa3
fffff880`0c2bb370 fffff800`02c1c472 : fffffa80`0aa2e5a8 fffffa80`0aa2e5a0 00000000`000005b4 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`0c2bb400 fffff800`02c1b94f : 00000000`00000000 fffff800`02c1901e 00000000`00000000 00000000`00000003 : hal!IoMapTransfer+0x8e
fffff880`0c2bb440 fffff800`02c1c13d : fffffa80`0a712050 fffffa80`0a810ea0 fffffa80`00000001 fffffa80`00000000 : hal!HalpAllocateAdapterCallback+0xc7
fffff880`0c2bb4e0 fffff800`02c1b71f : fffffa80`0aa2e530 00000000`00000608 fffffa80`0a810ea0 fffffa80`0e398020 : hal!HalAllocateAdapterChannel+0x101
fffff880`0c2bb520 fffff880`01872831 : fffffa80`07702530 fffffa80`0de36710 00000000`000000a0 fffff880`056362b7 : hal!HalBuildScatterGatherList+0x2f3
fffff880`0c2bb590 fffff880`05636887 : fffffa80`0a7121a0 00000000`a0000001 fffffa80`0a8a6920 fffffa80`0de36710 : ndis!NdisMAllocateNetBufferSGList+0x181
fffff880`0c2bb630 fffffa80`0a7121a0 : 00000000`a0000001 fffffa80`0a8a6920 fffffa80`0de36710 fffffa80`0aa2e530 : athrx+0x1a887
fffff880`0c2bb638 00000000`a0000001 : fffffa80`0a8a6920 fffffa80`0de36710 fffffa80`0aa2e530 00000000`000001c0 : 0xfffffa80`0a7121a0
fffff880`0c2bb640 fffffa80`0a8a6920 : fffffa80`0de36710 fffffa80`0aa2e530 00000000`000001c0 fffffa80`07702530 : 0xa0000001
fffff880`0c2bb648 fffffa80`0de36710 : fffffa80`0aa2e530 00000000`000001c0 fffffa80`07702530 fffff880`c0000001 : 0xfffffa80`0a8a6920
fffff880`0c2bb650 fffffa80`0aa2e530 : 00000000`000001c0 fffffa80`07702530 fffff880`c0000001 fffffa80`0a2bb650 : 0xfffffa80`0de36710
fffff880`0c2bb658 00000000`000001c0 : fffffa80`07702530 fffff880`c0000001 fffffa80`0a2bb650 fffff880`0567d74d : 0xfffffa80`0aa2e530
fffff880`0c2bb660 fffffa80`07702530 : fffff880`c0000001 fffffa80`0a2bb650 fffff880`0567d74d fffffa80`0a8a6ad4 : 0x1c0
fffff880`0c2bb668 fffff880`c0000001 : fffffa80`0a2bb650 fffff880`0567d74d fffffa80`0a8a6ad4 fffff880`05637e98 : 0xfffffa80`07702530
fffff880`0c2bb670 fffffa80`0a2bb650 : fffff880`0567d74d fffffa80`0a8a6ad4 fffff880`05637e98 fffffa80`0a7d6030 : 0xfffff880`c0000001
fffff880`0c2bb678 fffff880`0567d74d : fffffa80`0a8a6ad4 fffff880`05637e98 fffffa80`0a7d6030 fffffa80`0a8a6920 : 0xfffffa80`0a2bb650
fffff880`0c2bb680 fffffa80`0a8a6ad4 : fffff880`05637e98 fffffa80`0a7d6030 fffffa80`0a8a6920 00000000`00000000 : athrx+0x6174d
fffff880`0c2bb688 fffff880`05637e98 : fffffa80`0a7d6030 fffffa80`0a8a6920 00000000`00000000 fffff880`056c9158 : 0xfffffa80`0a8a6ad4
fffff880`0c2bb690 fffffa80`0a7d6030 : fffffa80`0a8a6920 00000000`00000000 fffff880`056c9158 fffffa80`0a7dae02 : athrx+0x1be98
fffff880`0c2bb698 fffffa80`0a8a6920 : 00000000`00000000 fffff880`056c9158 fffffa80`0a7dae02 fffffa80`00000602 : 0xfffffa80`0a7d6030
fffff880`0c2bb6a0 00000000`00000000 : fffff880`056c9158 fffffa80`0a7dae02 fffffa80`00000602 fffffa80`0a8a6ad4 : 0xfffffa80`0a8a6920


STACK_COMMAND:  kb

FOLLOWUP_IP: 
athrx+1a887
fffff880`05636887 ??              ???

SYMBOL_STACK_INDEX:  b

SYMBOL_NAME:  athrx+1a887

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: athrx

IMAGE_NAME:  athrx.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ae25d38

FAILURE_BUCKET_ID:  X64_0xA_athrx+1a887

BUCKET_ID:  X64_0xA_athrx+1a887

Followup: MachineOwner
---------

Debug session time: Fri Jan  7 04:04:23.108 2011 (GMT-5)
System Uptime: 21 days 23:45:10.280
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
..........................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 0, fffff80002c08dd0}

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+1a887 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c08dd0, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef70e0
 0000000000000010 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaSyncMapBuffers+178
fffff800`02c08dd0 498b4c2410      mov     rcx,qword ptr [r12+10h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800c6a90e0 -- (.trap 0xfffff8800c6a90e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff88009932000
rdx=0000020002dc7000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c08dd0 rsp=fffff8800c6a9270 rbp=0000000000000002
 r8=0000000000000000  r9=0000000000000008 r10=fffffa800ab40a50
r11=fffff8800c6a9250 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
hal!HalpDmaSyncMapBuffers+0x178:
fffff800`02c08dd0 498b4c2410      mov     rcx,qword ptr [r12+10h] ds:c9c4:00000000`00000010=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cbeca9 to fffff80002cbf740

STACK_TEXT:  
fffff880`0c6a8f98 fffff800`02cbeca9 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0c6a8fa0 fffff800`02cbd920 : fffffa80`0ce8d010 fffffa80`0c6f9000 fffff880`057b4df0 fffffa80`0ce8d010 : nt!KiBugCheckDispatch+0x69
fffff880`0c6a90e0 fffff800`02c08dd0 : fffffa80`0c6f8fc0 00000000`00000002 fffffa80`0d687160 fffffa80`0aa13f30 : nt!KiPageFault+0x260
fffff880`0c6a9270 fffff800`02c08593 : fffffa80`0ab40a50 fffffa80`0ab40a00 00000000`00000a40 00000000`00000000 : hal!HalpDmaSyncMapBuffers+0x178
fffff880`0c6a9320 fffff800`02c0b4fb : fffffa80`0abb6068 fffffa80`0ab40a50 fffffa80`0d687160 fffffa80`0ac866a4 : hal!HalpDmaMapScatterTransfer+0xa3
fffff880`0c6a9370 fffff800`02c0b472 : fffffa80`0abb6068 fffffa80`0abb6060 00000000`000005b4 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`0c6a9400 fffff800`02c0a94f : 00000000`00000000 fffff800`02c07fb9 00000000`00000000 00000000`00000003 : hal!IoMapTransfer+0x8e
fffff880`0c6a9440 fffff800`02c0b13d : fffffa80`0a792050 fffffa80`0ab40a50 fffffa80`00000001 fffffa80`00000000 : hal!HalpAllocateAdapterCallback+0xc7
fffff880`0c6a94e0 fffff800`02c0a71f : fffffa80`0abb5ff0 00000000`00000608 fffffa80`0ab40a50 fffffa80`0ccb1970 : hal!HalAllocateAdapterChannel+0x101
fffff880`0c6a9520 fffff880`01672831 : fffffa80`0ce83c30 fffffa80`0e3f36e0 00000000`000000a0 fffff880`0566e2b7 : hal!HalBuildScatterGatherList+0x2f3
fffff880`0c6a9590 fffff880`0566e887 : fffffa80`0a7921a0 00000000`a0000001 fffffa80`0ab7d3a4 fffffa80`0e3f36e0 : ndis!NdisMAllocateNetBufferSGList+0x181
fffff880`0c6a9630 fffffa80`0a7921a0 : 00000000`a0000001 fffffa80`0ab7d3a4 fffffa80`0e3f36e0 fffffa80`0abb5ff0 : athrx+0x1a887
fffff880`0c6a9638 00000000`a0000001 : fffffa80`0ab7d3a4 fffffa80`0e3f36e0 fffffa80`0abb5ff0 00000000`000001c0 : 0xfffffa80`0a7921a0
fffff880`0c6a9640 fffffa80`0ab7d3a4 : fffffa80`0e3f36e0 fffffa80`0abb5ff0 00000000`000001c0 fffffa80`0ce83c30 : 0xa0000001
fffff880`0c6a9648 fffffa80`0e3f36e0 : fffffa80`0abb5ff0 00000000`000001c0 fffffa80`0ce83c30 fffff880`c0000001 : 0xfffffa80`0ab7d3a4
fffff880`0c6a9650 fffffa80`0abb5ff0 : 00000000`000001c0 fffffa80`0ce83c30 fffff880`c0000001 fffffa80`0bb68ed0 : 0xfffffa80`0e3f36e0
fffff880`0c6a9658 00000000`000001c0 : fffffa80`0ce83c30 fffff880`c0000001 fffffa80`0bb68ed0 fffff880`056b574d : 0xfffffa80`0abb5ff0
fffff880`0c6a9660 fffffa80`0ce83c30 : fffff880`c0000001 fffffa80`0bb68ed0 fffff880`056b574d fffffa80`0ab7d558 : 0x1c0
fffff880`0c6a9668 fffff880`c0000001 : fffffa80`0bb68ed0 fffff880`056b574d fffffa80`0ab7d558 fffff880`0566fe98 : 0xfffffa80`0ce83c30
fffff880`0c6a9670 fffffa80`0bb68ed0 : fffff880`056b574d fffffa80`0ab7d558 fffff880`0566fe98 fffffa80`0ab0a030 : 0xfffff880`c0000001
fffff880`0c6a9678 fffff880`056b574d : fffffa80`0ab7d558 fffff880`0566fe98 fffffa80`0ab0a030 fffffa80`0ab7d3a4 : 0xfffffa80`0bb68ed0
fffff880`0c6a9680 fffffa80`0ab7d558 : fffff880`0566fe98 fffffa80`0ab0a030 fffffa80`0ab7d3a4 00000000`00000000 : athrx+0x6174d
fffff880`0c6a9688 fffff880`0566fe98 : fffffa80`0ab0a030 fffffa80`0ab7d3a4 00000000`00000000 fffff880`05701158 : 0xfffffa80`0ab7d558
fffff880`0c6a9690 fffffa80`0ab0a030 : fffffa80`0ab7d3a4 00000000`00000000 fffff880`05701158 fffffa80`0ab0ee02 : athrx+0x1be98
fffff880`0c6a9698 fffffa80`0ab7d3a4 : 00000000`00000000 fffff880`05701158 fffffa80`0ab0ee02 fffffa80`00000602 : 0xfffffa80`0ab0a030
fffff880`0c6a96a0 00000000`00000000 : fffff880`05701158 fffffa80`0ab0ee02 fffffa80`00000602 fffffa80`0ab7d558 : 0xfffffa80`0ab7d3a4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
athrx+1a887
fffff880`0566e887 ??              ???

SYMBOL_STACK_INDEX:  b

SYMBOL_NAME:  athrx+1a887

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: athrx

IMAGE_NAME:  athrx.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ae25d38

FAILURE_BUCKET_ID:  X64_0xA_athrx+1a887

BUCKET_ID:  X64_0xA_athrx+1a887

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`04729000 fffff880`04767000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f7e000 fffff880`00fd5000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04471000 fffff880`04489000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`04376000 fffff880`04400000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`051e9000 fffff880`051ff000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0743c000 fffff880`07444000   ALSysIO64 ALSysIO64.sys Sun Apr 19 15:41:04 2009 (49EB7E50)
fffff880`012ad000 fffff880`012b8000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`07431000 fffff880`0743c000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`05654000 fffff880`057d1000   athrx    athrx.sys    Fri Oct 23 21:49:44 2009 (4AE25D38)
fffff880`05af9000 fffff880`05b1a000   AtiHdmi  AtiHdmi.sys  Sun Aug 23 08:35:11 2009 (4A91377F)
fffff880`04800000 fffff880`04ff5000   atikmdag atikmdag.sys Tue Oct 26 22:29:53 2010 (4CC78EA1)
fffff880`046de000 fffff880`04729000   atikmpag atikmpag.sys Tue Oct 26 22:14:23 2010 (4CC78AFF)
fffff960`00990000 fffff960`009f1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`04280000 fffff880`04287000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03bbc000 fffff880`03bcd000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`04554000 fffff880`04572000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`0746f000 fffff880`0748c000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`04220000 fffff880`0424a000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e0b000 fffff880`00ecb000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01074000 fffff880`010a4000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d06000 fffff880`00d64000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01382000 fffff880`013f5000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`057eb000 fffff880`057fb000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05a62000 fffff880`05a70000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03b9e000 fffff880`03bbc000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03b8f000 fffff880`03b9e000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01435000 fffff880`0144b000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05b57000 fffff880`05b79000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05a70000 fffff880`05a83000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04000000 fffff880`04208000   dump_iaStor dump_iaStor.sys Fri Oct 02 15:58:50 2009 (4AC65B7A)
fffff880`05a56000 fffff880`05a62000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`05013000 fffff880`05107000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05107000 fffff880`0514d000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`07562000 fffff880`07598000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01304000 fffff880`01318000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`012b8000 fffff880`01304000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`0103a000 fffff880`01074000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`04301000 fffff880`0434b000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`057de000 fffff880`057eb000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02c06000 fffff800`02c4f000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`0514d000 fffff880`05171000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05171000 fffff880`05182000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`05bda000 fffff880`05bf3000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05bf3000 fffff880`05bfb080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05e00000 fffff880`05e0e000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`0448c000 fffff880`04554000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01666000 fffff880`0166f000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`010a5000 fffff880`012ad000   iaStor   iaStor.sys   Fri Oct 02 15:58:50 2009 (4AC65B7A)
fffff880`05b7f000 fffff880`05bbd000   IntcDAud IntcDAud.sys Sat Sep 26 10:42:55 2009 (4ABE286F)
fffff880`03a00000 fffff880`03a16000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05600000 fffff880`05651000   k57nd60a k57nd60a.sys Thu Aug 06 07:44:32 2009 (4A7AC220)
fffff880`0461a000 fffff880`04629000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05a00000 fffff880`05a0e000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bb9000 fffff800`00bc3000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04638000 fffff880`0467b000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`017c2000 fffff880`017ed000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05b79000 fffff880`05b7e200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`046be000 fffff880`046d3000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0469b000 fffff880`046be000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cae000 fffff880`00cf2000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0468d000 fffff880`0469b000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04629000 fffff880`04638000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05a49000 fffff880`05a56000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0424a000 fffff880`04277000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`075a7000 fffff880`075b7000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`04572000 fffff880`0458a000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0458a000 fffff880`045b7000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`04400000 fffff880`0444e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0444e000 fffff880`04471000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`042e5000 fffff880`042f0000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fde000 fffff880`00fe8000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01324000 fffff880`01382000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`03b84000 fffff880`03b8f000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01654000 fffff880`01666000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01670000 fffff880`01762000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05000000 fffff880`0500c000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02909000 fffff880`0291c000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`0478b000 fffff880`047ba000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05ae4000 fffff880`05af9000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03ae9000 fffff880`03af8000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03a5f000 fffff880`03aa4000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01762000 fffff880`017c2000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`042f0000 fffff880`04301000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03b78000 fffff880`03b84000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c4f000 fffff800`0322b000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01452000 fffff880`015f5000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`04277000 fffff880`04280000   Null     Null.SYS     unavailable (00000000)
fffff880`028b6000 fffff880`02909000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03aad000 fffff880`03ad3000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00d97000 fffff880`00dac000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d64000 fffff880`00d97000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0293e000 fffff880`029e4000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05b1a000 fffff880`05b57000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf2000 fffff880`00d06000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`07531000 fffff880`07542000   pssdk42  pssdk42.sys  Tue Jun 23 08:11:57 2009 (4A40C68D)
fffff880`01318000 fffff880`01323e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`04767000 fffff880`0478b000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`047ba000 fffff880`047d5000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`047d5000 fffff880`047f6000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04600000 fffff880`0461a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03b27000 fffff880`03b78000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`042ca000 fffff880`042d3000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`042d3000 fffff880`042dc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`042dc000 fffff880`042e5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0291c000 fffff880`02934000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05e0e000 fffff880`05ff6f00   RTKVHD64 RTKVHD64.sys Tue Oct 06 06:51:17 2009 (4ACB2125)
fffff880`045b7000 fffff880`045c2000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0164c000 fffff880`01654000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0749b000 fffff880`07531000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`02800000 fffff880`02867000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`045c2000 fffff880`045ef000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`057fb000 fffff880`057fc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`02867000 fffff880`028b5000   sxuptp   sxuptp.sys   Fri Sep 12 00:34:19 2008 (48C9F14B)
fffff880`02a03000 fffff880`02c00000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`029e4000 fffff880`029f6000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`04369000 fffff880`04376000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`0434b000 fffff880`04369000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03b13000 fffff880`03b27000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00460000 fffff960`0046a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03bcd000 fffff880`03bf3000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0467b000 fffff880`0468d000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05bbd000 fffff880`05bda000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05ff7000 fffff880`05ff8f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`05182000 fffff880`05193000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05a8a000 fffff880`05ae4000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`05193000 fffff880`051e9000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0744f000 fffff880`07460000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`075b7000 fffff880`075d2000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00fe8000 fffff880`00ff5000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`04287000 fffff880`04295000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04295000 fffff880`042ba000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00dac000 fffff880`00dc1000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01600000 fffff880`0164c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`057d1000 fffff880`057de000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03ad3000 fffff880`03ae9000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02934000 fffff880`0293e000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`03af8000 fffff880`03b13000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`042ba000 fffff880`042ca000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ecb000 fffff880`00f6f000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f6f000 fffff880`00f7e000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03aa4000 fffff880`03aad000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`00370000   win32k   win32k.sys   unavailable (00000000)
fffff880`00fd5000 fffff880`00fde000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`03a16000 fffff880`03a37000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`07400000 fffff880`07431000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`07531000 fffff880`07562000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`07431000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07531000 fffff880`07562000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`07431000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07531000 fffff880`07562000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`07431000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07431000 fffff880`07440000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`07431000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07598000 fffff880`075a7000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0754f000 fffff880`0755e000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07540000 fffff880`0754f000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07531000 fffff880`07540000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0748c000 fffff880`0749b000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07460000 fffff880`0746f000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07440000 fffff880`0744f000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07431000 fffff880`07440000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07531000 fffff880`07562000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05a1f000 fffff880`05a3a000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0748b000 fffff880`0749a000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0747c000 fffff880`0748b000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0746d000 fffff880`0747c000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0743c000 fffff880`0744d000   usbaapl64.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0744d000 fffff880`0745e000   WinUsb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0745e000 fffff880`0746d000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0742d000 fffff880`0743c000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0741e000 fffff880`0742d000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0740f000 fffff880`0741e000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`0740f000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`075e4000 fffff880`075f3000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`075d5000 fffff880`075e4000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`075c6000 fffff880`075d5000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`075b7000 fffff880`075c6000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07598000 fffff880`075a7000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07480000 fffff880`0748f000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07471000 fffff880`07480000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`07471000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05a3a000 fffff880`05a49000   ANDROIDUSB.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05a0e000 fffff880`05a1f000   usbscan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`07471000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`017ed000 fffff880`017fb000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04005000 fffff880`0420d000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0420d000 fffff880`04220000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

CarlTR6 · 08 Jan 2011

Jamie, based on this thread, Hard Drive Issue - "Reallocated Sectors Count", I recommend that you run Check Disk. Please post your Check Disk results.

Quote:

Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7).

I still recommend that you take care of the two drivers I mentioned above as drivers can certainly cause a bugcheck code A. Follow James Colbert's advice in your other thread and then do a thorough test of your hard drives with a bootable hard drive diagnostic program: HD Diagnostic. Report back with the results.

jamiedolan · 08 Jan 2011

Quote: Originally Posted by CarlTR6

pssdk42.sys Tue Jun 23 08:11:57 2009 - Packet Sniffer SDK. microOLAP Technologies LTD. Uninstall this software. See below.

I would uninstall Packet Sniffer and update or uninstall the USB hub before I reinstall athrx.sys. Follow these suggestions, reboot and see how your system runs. Please update us and let us know. If you get another BSOD, upload it and we will take the next steps.

Hello;

Thanks for all the help. I started with trying to remove Packet Sniffer. The problem is that is not something I remembered installing. I installed Revo Uninstall as you directed, and Packet Sniffer nor Microlap were listed in the installed programs.

I looked at the time / date stamp in the pssdk42.sys files and it very closely (withing a minute) corresponded to the install time of Networkx, a tool that I found a link to in the free software post here on the forum.

So I uninstalled and cleaned with Revo, however, the pssdk42.sys file is still in place, so I am not sure if it really it was from Networkx or not. Seems like it could have been part of that program.

Do you think i should just delete the pssdk42 file at this point and assume it was a part of the Networkx program?

Thank You,

Jamie

jamiedolan · 08 Jan 2011

Quote: Originally Posted by CarlTR6

sxuptp.sys Fri Sep 12 00:34:19 2008 - ? related to a Belkin F5L009 Network USB hub
This driver is obsolete. Update the driver or upgrade the hardware to something that is certified compatible with Win 7. Your dump shows that your USB subsystem was heavily involved in the crash.

I don't know what this is. I do not have a USB Hub on this computer, only the built in USB ports (which there are a lot of them).

I checked in the Device manager, but do not have anything Belkin listed under USB devices nor are any of the listed devices showing errors.

How can I go about locating and removing this? Do I simply delete the sxuptp.eye file?

Thanks
Jamie

jamiedolan · 08 Jan 2011

Quote: Originally Posted by CarlTR6

Jamie, based on this thread, Hard Drive Issue - "Reallocated Sectors Count", I recommend that you run Check Disk. Please post your Check Disk results.

I will do this also. I decided to manually copy my important files off of this computer onto an external hard drive. I was doing this over the network last night, it seemed quite slow, then I was using the computer while copying and everything hung and I had to reboot.

So I moved the hard drive so it was directly connected to the PC. I am copying "My Documents" to the external hard drive. It is 248GB. It says it is copying at around 10 to 11 MB /sec. Seems a bit slow, but that's probably the external drive. I should have all my files manually backed up by some time tomorrow, I has a couple hours left on My Documents.

edit: Sun 10:00 a.m.: Still copying; my files for a manual backup. Looks like they will be all copied by early this afternoon. Then I can proceed with removing those files.

Thanks

Jamie

CarlTR6 · 09 Jan 2011

Quote: Originally Posted by jamiedolan

Hello;

Thanks for all the help. I started with trying to remove Packet Sniffer. The problem is that is not something I remembered installing. I installed Revo Uninstall as you directed, and Packet Sniffer nor Microlap were listed in the installed programs.

I looked at the time / date stamp in the pssdk42.sys files and it very closely (withing a minute) corresponded to the install time of Networkx, a tool that I found a link to in the free software post here on the forum.

So I uninstalled and cleaned with Revo, however, the pssdk42.sys file is still in place, so I am not sure if it really it was from Networkx or not. Seems like it could have been part of that program.

Do you think i should just delete the pssdk42 file at this point and assume it was a part of the Networkx program?

Thank You,

Jamie

Rather than delete it, I suggest your rename it. That way you can always go back and rename it again easily if your find you need this driver. Create a restore point, using Windows Explorer, navigate to C:\Windows\System32\Drivers, locate the driver file, and rename it from .sys to .old. Reboot and the driver will not load. This will break whatever software or hardware the driver is associated with.

Quote: Originally Posted by jamiedolan

Quote: Originally Posted by CarlTR6

sxuptp.sys Fri Sep 12 00:34:19 2008 - ? related to a Belkin F5L009 Network USB hub
This driver is obsolete. Update the driver or upgrade the hardware to something that is certified compatible with Win 7. Your dump shows that your USB subsystem was heavily involved in the crash.

I don't know what this is. I do not have a USB Hub on this computer, only the built in USB ports (which there are a lot of them).

I checked in the Device manager, but do not have anything Belkin listed under USB devices nor are any of the listed devices showing errors.

How can I go about locating and removing this? Do I simply delete the sxuptp.eye file?

Thanks
Jamie

Rename sxuptp.sys as I described above. This way if you find that something does not work that you need, you can rename it again. Usually, a Belkin hub is a third party add on. I have one on my computer.

Quote: Originally Posted by jamiedolan

Quote: Originally Posted by CarlTR6

Jamie, based on this thread, Hard Drive Issue - "Reallocated Sectors Count", I recommend that you run Check Disk. Please post your Check Disk results.

I will do this also. I decided to manually copy my important files off of this computer onto an external hard drive. I was doing this over the network last night, it seemed quite slow, then I was using the computer while copying and everything hung and I had to reboot.

So I moved the hard drive so it was directly connected to the PC. I am copying "My Documents" to the external hard drive. It is 248GB. It says it is copying at around 10 to 11 MB /sec. Seems a bit slow, but that's probably the external drive. I should have all my files manually backed up by some time tomorrow, I has a couple hours left on My Documents.

edit: Sun 10:00 a.m.: Still copying; my files for a manual backup. Looks like they will be all copied by early this afternoon. Then I can proceed with removing those files.

Thanks

Jamie

Very good. Having a copy or a backup of your files is always a good idea.

jamiedolan · 10 Jan 2011

[QUOTE=CarlTR6;1173809]

Quote: Originally Posted by jamiedolan

Very good. Having a copy or a backup of your files is always a good idea.

I think I am on the right path. The system started the backup at 7:00 last night. I think it was fairly far along, no errors, however, I accidentally canceled it when I hit the keys to wake up my monitor.

So I have been running the backup again, starting earlier today, and so far no errors. So I am hoping the problem that caused the BSOD is now solved.

I'll still run the check disk program as soon as the backups complete. It appears to be about 1/3 of the way done right now, so hopefully tomorrow I'll finally have it all backed up and be able to move on to other maintaince.

Thank You again,

Jamie

jamiedolan · 11 Jan 2011

[QUOTE=CarlTR6;1171710]Jamie, based on this thread, Hard Drive Issue - "Reallocated Sectors Count", I recommend that you run Check Disk. Please post your Check Disk results.

Quote:

Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.

Blue Screen when running Windows Backup-fullscreen-capture-1112011-102555-am.jpg

Thank You, The backup completed successfully. The backup started automatically while I was still waiting for my files to copy that I was manually backing up. So I let it run. I only had about 600GB on my internal drive, and somehow between the windows backup and my manual backup, my 2TB drive is 200GB away from being full

.

I've started CHKDSK and will reboot shortly so it can run.

Thank You,

Jamie

jamiedolan · 11 Jan 2011

Quote: Originally Posted by CarlTR6

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7).

I finished the scan, took several hours. It appears based upon this that the price is fine. Please let me know if you see anything out of sorts in these logs.

Thank You again,

Jamie

Summary under the General Tab:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
Cleaning up instance tags for file 0x1520c.
Cleaning up instance tags for file 0x18ec0.
Cleaning up instance tags for file 0x192f6.
Cleaning up instance tags for file 0x192f7.
1362944 file records processed. File verification completed.
744 large file records processed. 0 bad file records processed. 0 EA records processed. 68 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
1525448 index entries processed. Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
1 unindexed files scanned. Recovering orphaned file GALLER~2.JPG (826740) into directory file 823848.
Recovering orphaned file gallery_66_13_61782.jpg (826740) into directory file 823848.
0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
1362944 file SDs/SIDs processed. Cleaning up 579 unused index entries from index $SII of file 0x9.
Cleaning up 579 unused index entries from index $SDH of file 0x9.
Cleaning up 579 unused security descriptors.
Security descriptor verification completed.
81253 data files processed. CHKDSK is verifying Usn Journal...
34101360 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
1362928 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
50004337 free clusters processed. Free space verification is complete.
Windows has made corrections to the file system.

961360599 KB total disk space.
759200996 KB in 1280412 files.
649780 KB in 81254 indexes.
0 KB in bad sectors.
1492471 KB in use by the system.
65536 KB occupied by the log file.
200017352 KB available on disk.

4096 bytes in each allocation unit.
240340149 total allocation units on disk.
50004338 allocation units available on disk.

Internal Info:
00 cc 14 00 0e c7 14 00 3c 2a 25 00 00 00 00 00 ........<*%.....
78 21 00 00 44 00 00 00 00 00 00 00 00 00 00 00 x!..D...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Full Details:

System

- Provider

[ Name] Microsoft-Windows-Wininit

[ Guid] {206f6dea-d3c5-4d10-bc72-989f03c8b84b}

[ EventSourceName] Wininit

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2011-01-11T23:01:27.000000000Z

EventRecordID 7881

Correlation

- Execution

[ ProcessID] 0

[ ThreadID] 0

Channel Application

Computer JamieDolan-PC

Security
- EventData

Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... Cleaning up instance tags for file 0x1520c. Cleaning up instance tags for file 0x18ec0. Cleaning up instance tags for file 0x192f6. Cleaning up instance tags for file 0x192f7. 1362944 file records processed. File verification completed. 744 large file records processed. 0 bad file records processed. 0 EA records processed. 68 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 1525448 index entries processed. Index verification completed. CHKDSK is scanning unindexed files for reconnect to their original directory. 1 unindexed files scanned. Recovering orphaned file GALLER~2.JPG (826740) into directory file 823848. Recovering orphaned file gallery_66_13_61782.jpg (826740) into directory file 823848. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 1362944 file SDs/SIDs processed. Cleaning up 579 unused index entries from index $SII of file 0x9. Cleaning up 579 unused index entries from index $SDH of file 0x9. Cleaning up 579 unused security descriptors. Security descriptor verification completed. 81253 data files processed. CHKDSK is verifying Usn Journal... 34101360 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 1362928 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 50004337 free clusters processed. Free space verification is complete. Windows has made corrections to the file system. 961360599 KB total disk space. 759200996 KB in 1280412 files. 649780 KB in 81254 indexes. 0 KB in bad sectors. 1492471 KB in use by the system. 65536 KB occupied by the log file. 200017352 KB available on disk. 4096 bytes in each allocation unit. 240340149 total allocation units on disk. 50004338 allocation units available on disk. Internal Info: 00 cc 14 00 0e c7 14 00 3c 2a 25 00 00 00 00 00 ........<*%..... 78 21 00 00 44 00 00 00 00 00 00 00 00 00 00 00 x!..D........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.

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