Windows Backup unable to set up

mjf · 26 Feb 2011

lbulmer said:

MJF, I don't know what you mean by "disk management." I haven't even been able to get to a screen to change settings because the error occurs while I'm trying to get into backup to set it up.

A Guy: I changed the settings to automatic, rebooted, and still no go.

What do you mean -
1) You cannot get into the Backup & Restore screen. (type "backup and restore" in start box)
2) You cannot enter "change settings"

I use McAfee Total Protection 2010 for 12 months without a problem but I never ran any "clean" type utilities from it. Anything's possible but I find it hard to see why McAfee would interfere with 1) or 2) above.

You appear to have tried the other suggestions that is use "services.msc" to turn McAfee off. There are a couple of the McAfee components you can't turn off. - Correct?
You have tried a Clean boot as per these type of instructions
Unable to complete backup - Error 0x80080005 - Microsoft Answers
Correct?

lbulmer · 26 Feb 2011

I mean that I get the error when I initially try to set up the backup. It doesn't allow me to go anywhere.

My McAfee does have that Quick Clean, but I never used it.

Yes, I did try the clean boot. I unchecked all the services to start with, but the McAfee services were still running and wouldn't turn off.

mjf · 26 Feb 2011

you need to be more specific. You get into Change settings then exactly what do you do that brings up the error.
Also what are you trying to backup to (ext HDD, DVD).

I would suggest you consider an alternative imaging program at this stage.
I use it as an additional safeguard and many people prefer it outright (free Macrium Reflect). A good product.
http://www.macrium.com/reflectfree.asp

lbulmer · 26 Feb 2011

Specific? I click on "Set Up Backup" and get the error code. That's it! I don't even get as far as "Change Settings."

A Guy · 26 Feb 2011

mjf said:

A Guy said:

Welcome to Seven Forums lbulmer. Make sure these two services are set to automatic and are started:

Volume Shadow Copy
Microsoft Software Shadow Copy Provider

Start> In search box type services.msc and press enter> Double click on the service name and set startup type to automatic (if not already)> Right click each and click on Start (if not already)> Reboot and try again.

A Guy

Interesting both of mine have been set to Manual and I use Windows imaging and file/folder backup all the time. (System protection on for OS partition).

I don't know the full consequences of these settings so I'm not saying mine are correct. This reference
Event ID 13
suggests the startup type should be manual. A gray area for me.

Yes, manual is the original setting. The change was to see if the problem was changed or fixed. A Guy

Ryan2320 · 26 Feb 2011

Ibulmer,

If you tired all the steps that I posted earlier

You could try disabling System Restore, Restart the computer and try the backup.
You could also try disabling McAfee and try the Windows Backup..
Also try going into the built-in Administrator Account (Built-in Administrator Account - Enable or Disable ) and try same steps what I said earlier.

Run this How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Post back any details... (I'll see if I can find more information)

lbulmer · 27 Feb 2011

Okay. I've done all those things and it's still giving me the same error. I think I'll just turn the alert off and forget about it. Thanks so much for all your help!!!!!

lbulmer · 27 Feb 2011

Just another thought. Could Dell DataSafe be conflicting with this?

lbulmer · 01 Mar 2011

I fixed it!!! In the event viewer, I found that the Block Level Backup Engine service wouldn't/couldn't start. I went back to the System Volume Infomation folder and change it, as well as each of the the subfolders and files, to SYSTEM owner and full permissions. After I did that, the BLBE service started and I was able to run the backup. YAY!!!

Ryan2320 · 01 Mar 2011

I am glad you got it working..

And thanks for the update..

Ryan :)