Windows Backup unable to set up

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  1. Posts : 56
    windows 7 Professional 64 bit
       #1

    Windows Backup unable to set up


    Hi. I've got a brand-new computer, Dell 580, running Windows 7 Professional. Windows Backup won't even set up. I'm getting an error backup application could not start due to an internal error, server execution failed, 0x80080005. I've tried to take ownership of the C:system volume information folder. That didn't help. I did a clean boot. The only service running (other than MS services) were McShield and McAfee Validation Trust. I can't seem to turn them off, and can't turn McAffee off. Even with the clean boot, I'm still getting the error.

    Please help! I would think-- or hope -- with a new computer, I wouldn't be having problems!
      My Computer


  2. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #2

    McAfee shouldn't be causing any problems (I've used in the past with backup).

    A screen shot of your disk (from disk management) would help to start
    Screenshots and Files - Upload and Post in Seven Forums
    What are you trying to backup to?
    In the "Backup & Restore" Screen have you set up "Change settings"?
      My Computer


  3. Posts : 53,363
    Windows 10 Home x64
       #3

    Welcome to Seven Forums lbulmer. Make sure these two services are set to automatic and are started:

    Volume Shadow Copy
    Microsoft Software Shadow Copy Provider

    Start> In search box type services.msc and press enter> Double click on the service name and set startup type to automatic (if not already)> Right click each and click on Start (if not already)> Reboot and try again.

    A Guy
      My Computer


  4. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #4

    A Guy said:
    Welcome to Seven Forums lbulmer. Make sure these two services are set to automatic and are started:

    Volume Shadow Copy
    Microsoft Software Shadow Copy Provider

    Start> In search box type services.msc and press enter> Double click on the service name and set startup type to automatic (if not already)> Right click each and click on Start (if not already)> Reboot and try again.

    A Guy
    Interesting both of mine have been set to Manual and I use Windows imaging and file/folder backup all the time. (System protection on for OS partition).

    I don't know the full consequences of these settings so I'm not saying mine are correct. This reference
    http://technet.microsoft.com/en-us/l...=ws.10%29.aspx
    suggests the startup type should be manual. A gray area for me.
    Last edited by mjf; 26 Feb 2011 at 05:03.
      My Computer


  5. Posts : 56
    windows 7 Professional 64 bit
    Thread Starter
       #5

    MJF, I don't know what you mean by "disk management." I haven't even been able to get to a screen to change settings because the error occurs while I'm trying to get into backup to set it up.

    A Guy: I changed the settings to automatic, rebooted, and still no go.
      My Computer


  6. Posts : 428
    Windows Seven x64
       #6

    To help out what mjf said, Click on the start button and in the search bar type in compmgmt.msc a window will open and under storage click Disk Management. Take a screen shot of that and post it.


    Who is taking ownership? Make sure it is SYSTEM that has Ownership of the "System Volume Information" and try to delete the backup catalog.

    Hope this Helps
    Ryan
      My Computer


  7. Posts : 56
    windows 7 Professional 64 bit
    Thread Starter
       #7

    I've attached the disk management screenshot.

    When I go to System Volume Information, properties, security, owner, it says: Unable to display current owner. The options to change owner to are administrators and my name.
    Attached Thumbnails Attached Thumbnails Windows Backup unable to set up-disk-management.jpg  
      My Computer


  8. Posts : 428
    Windows Seven x64
       #8

    See if this option is available under owner if it is click: "Other Users or Groups" in the Advance Security Settings Window. Make Sure this is only the System Volume Information
    Windows Backup unable to set up-owner.png

    Then another Window comes up Type in "System" (without quotes) in the Object Name Text Box. Hit Check Names. If it is a correct object it will Underline and capitalize the name. Hit OK twice.
    Windows Backup unable to set up-ownern.png

    Also make sure the backup catalog is deleted if there is one.

    Hope this Helps
    Ryan
      My Computer


  9. Posts : 56
    windows 7 Professional 64 bit
    Thread Starter
       #9

    Okay. I did all that. SYSTEM comes up as available. I choose it, click okay till I'm out of the screen. When I go back into the properties, though, it's back to saying unable to display current owner and SYSTEM is gone again. I also tried clicking the box to change the owner on all subfolders, but it says access is denied.
      My Computer


  10. Posts : 428
    Windows Seven x64
       #10

    Does your McAfee version have QuickClean?

    Looking at some other forums it does seem that McAfee might be causing the issue..(I am not sure if there is a fix)

    https://community.mcafee.com/message/1110
    complete system backup does not work - Vista Forums

    You could try disabling System Restore, Restart the computer and try the backup.
    You could also try disabling McAfee and try the Windows Backup..
    Also try going into the built-in Administrator Account (Built-in Administrator Account - Enable or Disable ) and try same steps what I said earlier.

    McAfee might have deleted some System Restore Files or if you did a QuickClean a McAfee feature, thus causing Windows to produce that error. Try the above suggestions, I'll see if I can find additional information.
      My Computer


 
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