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Windows 7: Windows Backup unable to set up


25 Feb 2011   #1

windows 7 Professional 64 bit
 
 
Windows Backup unable to set up

Hi. I've got a brand-new computer, Dell 580, running Windows 7 Professional. Windows Backup won't even set up. I'm getting an error backup application could not start due to an internal error, server execution failed, 0x80080005. I've tried to take ownership of the C:system volume information folder. That didn't help. I did a clean boot. The only service running (other than MS services) were McShield and McAfee Validation Trust. I can't seem to turn them off, and can't turn McAffee off. Even with the clean boot, I'm still getting the error.

Please help! I would think-- or hope -- with a new computer, I wouldn't be having problems!

My System SpecsSystem Spec
.

25 Feb 2011   #2
mjf

Windows 7x64 Home Premium SP1
 
 

McAfee shouldn't be causing any problems (I've used in the past with backup).

A screen shot of your disk (from disk management) would help to start
Screenshots and Files - Upload and Post in Seven Forums
What are you trying to backup to?
In the "Backup & Restore" Screen have you set up "Change settings"?
My System SpecsSystem Spec
26 Feb 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums lbulmer. Make sure these two services are set to automatic and are started:

Volume Shadow Copy
Microsoft Software Shadow Copy Provider

Start> In search box type services.msc and press enter> Double click on the service name and set startup type to automatic (if not already)> Right click each and click on Start (if not already)> Reboot and try again.

A Guy
My System SpecsSystem Spec
.


26 Feb 2011   #4
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums lbulmer. Make sure these two services are set to automatic and are started:

Volume Shadow Copy
Microsoft Software Shadow Copy Provider

Start> In search box type services.msc and press enter> Double click on the service name and set startup type to automatic (if not already)> Right click each and click on Start (if not already)> Reboot and try again.

A Guy
Interesting both of mine have been set to Manual and I use Windows imaging and file/folder backup all the time. (System protection on for OS partition).

I don't know the full consequences of these settings so I'm not saying mine are correct. This reference
http://technet.microsoft.com/en-us/l...=ws.10%29.aspx
suggests the startup type should be manual. A gray area for me.
My System SpecsSystem Spec
26 Feb 2011   #5

windows 7 Professional 64 bit
 
 

MJF, I don't know what you mean by "disk management." I haven't even been able to get to a screen to change settings because the error occurs while I'm trying to get into backup to set it up.

A Guy: I changed the settings to automatic, rebooted, and still no go.
My System SpecsSystem Spec
26 Feb 2011   #6

Windows Seven x64
 
 

To help out what mjf said, Click on the start button and in the search bar type in compmgmt.msc a window will open and under storage click Disk Management. Take a screen shot of that and post it.


Who is taking ownership? Make sure it is SYSTEM that has Ownership of the "System Volume Information" and try to delete the backup catalog.

Hope this Helps
Ryan
My System SpecsSystem Spec
26 Feb 2011   #7

windows 7 Professional 64 bit
 
 

I've attached the disk management screenshot.

When I go to System Volume Information, properties, security, owner, it says: Unable to display current owner. The options to change owner to are administrators and my name.


Attached Thumbnails
Windows Backup unable to set up-disk-management.jpg  
My System SpecsSystem Spec
26 Feb 2011   #8

Windows Seven x64
 
 

See if this option is available under owner if it is click: "Other Users or Groups" in the Advance Security Settings Window. Make Sure this is only the System Volume Information
Name:  Owner.PNG
Views: 23
Size:  58.0 KB

Then another Window comes up Type in "System" (without quotes) in the Object Name Text Box. Hit Check Names. If it is a correct object it will Underline and capitalize the name. Hit OK twice.
Name:  OwnerN.PNG
Views: 9
Size:  44.0 KB

Also make sure the backup catalog is deleted if there is one.

Hope this Helps
Ryan


My System SpecsSystem Spec
26 Feb 2011   #9

windows 7 Professional 64 bit
 
 

Okay. I did all that. SYSTEM comes up as available. I choose it, click okay till I'm out of the screen. When I go back into the properties, though, it's back to saying unable to display current owner and SYSTEM is gone again. I also tried clicking the box to change the owner on all subfolders, but it says access is denied.
My System SpecsSystem Spec
26 Feb 2011   #10

Windows Seven x64
 
 

Does your McAfee version have QuickClean?

Looking at some other forums it does seem that McAfee might be causing the issue..(I am not sure if there is a fix)

https://community.mcafee.com/message/1110
complete system backup does not work - Vista Forums

You could try disabling System Restore, Restart the computer and try the backup.
You could also try disabling McAfee and try the Windows Backup..
Also try going into the built-in Administrator Account (Built-in Administrator Account - Enable or Disable ) and try same steps what I said earlier.

McAfee might have deleted some System Restore Files or if you did a QuickClean a McAfee feature, thus causing Windows to produce that error. Try the above suggestions, I'll see if I can find additional information.
My System SpecsSystem Spec
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 Windows Backup unable to set up




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