Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: System Crash

04 Apr 2011   #1
harddog128

win 7 home
 
 
System Crash

System crashed, I did a "restore computer to it's original settings" from the escape menu.

I clicked to save all my personal files, (videos, documents, etc.) on to my thumb drive. Now that the system is restored, I click to restore the files from the thumb drive and they are no where to be found. I have a "shortcut to system recovery" on my desktop but that shows no personal files I had. It only gives me the basic windows images and such that came with the computer.

Help... My wife had a manuscript on there and I dont want to be dogmeat.

*update*

2 hour on phone with HP support, including remote access to get "Sir, we cannot help you. You must use our paid service "Smart friend" (computer still under warranty). 1 hour on hold with Smart friend 3 minutes of "Sir, sorry nothing I can do for you." and $60.00 later I'm till looking for help.


My System SpecsSystem Spec
.

04 Apr 2011   #2
gregrocker
Microsoft MVP

 
 

Sorry you are going through this. We could have helped you copy out your files from unbootable Win7 using this method: Copy & Paste - in Windows Recovery Console - Windows 7 Forums

There is really no way to recover your files now that full factory Recovery has been done. You can try a free file recovery scan using Recuva but it may not be intact.

Please check in here with us first next time as we can often help you repair the installation, do the factory recovery or even clean Reinstall Windows 7 - Windows 7 Forums
My System SpecsSystem Spec
Reply

 System Crash




Thread Tools





Similar help and support threads
Thread Forum
System Image on System Restore Disk Not Reading After Crash
Using preinstalled Win 7 Home Premium 64bit on an HP 6813w Pavilion. The original hard drive, a Hitachi HDS721010CLA332 1Tb crashed. 1) System Recovery discs was made along with a System Recovery with System Image disc. 2) A more current System Image was made on an external hard drive. The...
Backup and Restore
Cant run FLV system Crash
Hey Guys i need your help again. When i try to run youtube downloaded video Or any other FLV file then my whole system slow My mouse move slowly.....even i open the flv folder then same problem & now the big problem is the FLV file in my Desktop if i refresh then my system crash and this file...
BSOD Help and Support
system crash
I recently traded motherboards out along with RAM, and my system was running fine. I have a custom build by the way. I was on my machine for a good 2 hours before it just shut off on me, then rebooted it self. I was online playing my game when this happend, after the reboot I didn't have any...
BSOD Help and Support
System crash
Hi, Ive been getting a lot of system crashes on my laptop (asus f3sg) now that i have installed cod4. When i have been playing for about 20 min, there is a noise that is repeated rapidly for about 7 seconds (soundloop), and then my computer reboots - no blue screen, just normal reboot,...but i...
BSOD Help and Support
System crash
Hi, This happened already once before but did not have such consequences. Because of server crash in my messenger I have to reboot my computer. System boots up to the Windows 7 and then BSOD and reboot again. Situation repeated three times. After several boot finally managed to start it, but........
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App