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Windows 7: Windows 7 starter restore to first run

08 Jun 2011   #1
LadyLilith

Windows 7 starter
 
 
Windows 7 starter restore to first run

Hi everyone,

I really need your help... Being the blondie I am, I bought a netbook today, the assistant said it had a 6cell battery, of course it has 3 cells... I wanted to take it back to the shop as the battery life is poor, and buy a different type, however they said its impossible, if I already installed windows 7 - have my name, password, language. Is there any way to restore the factory settings? So if one opens it, it will do the first run - ask them to type their name, choose language and so? Please help

Thank you in advance x


My System SpecsSystem Spec
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08 Jun 2011   #2
LadyLilith

Windows 7 starter
 
 

If it helps - I have an asus netbook with a built in windows7. Please help if you can, I am soooo upset by the whole situation
My System SpecsSystem Spec
08 Jun 2011   #3
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Ensure to connect your PC to the AC power adapter before using F9 recovery to avoid recovery failure.
Using recovery partition (F9 Recovery)
1. Press <F9> during bootup.
Ensure to press <F9> only once during bootup.
2. Select the language you use and click to continue.
3. Click Recovery in the Recovery System dialog box to start the system recovery.
4. The system starts system recovery automatically and follow the onscreen instructions to complete the recovery process.
My System SpecsSystem Spec
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08 Jun 2011   #4
LadyLilith

Windows 7 starter
 
 

Thank you so much, will try it now Have a beautiful day xxx
My System SpecsSystem Spec
08 Jun 2011   #5
LiquidSnak

W7 Professional x64
 
 

Where did you buy the laptop from, per chance?
My System SpecsSystem Spec
08 Jun 2011   #6
LadyLilith

Windows 7 starter
 
 

I live and study in Slovakia - and it is called "nay" - the biggest electro-shop here. However, I have always promised myself not to buy anything from them, as their customer service is terrible... But i have to finish my diploma thesis in the next month and as I will travel a lot, I really needed a good little machine with looooong battery life, so I bought the first thing in my budget which promised to have 6cells and 8.5 hours... so disappointed, but hoping the recovery thing helps
My System SpecsSystem Spec
08 Jun 2011   #7
LiquidSnak

W7 Professional x64
 
 

Recovery to it's original state should be enough to get them to take it back. If not, stand your ground about being misled and refuse to accept anything less than what you were told you were getting at the price they said you were going to be charged.
My System SpecsSystem Spec
08 Jun 2011   #8
LadyLilith

Windows 7 starter
 
 

Thanks to you both, will update you when I finish If you need any help (obviously not IT related , but do speak Japanese for example ) feel free to ask Wish customer rights were on the same level as in the USA -i.e. there is no way you could ever return a drugstore product here, or generally anything...
My System SpecsSystem Spec
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 Windows 7 starter restore to first run




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