I'm about to rip my hair out. Thank you for clicking on this thread and I plead that you keep reading.
I have the following setup:
250 GB HDD - WinXP 32bit
1TB HDD - Windows 7 Pro x64
2TB HDD ("1") - Complete System Image
2TB HDD ("2") - brand new unallocated
So here's the story: 1TB drive started failing via the click of death. Was planning for worst case scenario, so created a full system image using Windows built in tool. The image created contains both the WinXP x32 and Windows 7 x64 drives within a single system image.
Lo and behold, my 1TB drive dies a day after making the system image. No problem I thought.. I have the complete system image and my Windows 7 recovery disk. I'll just use the image recovery tool on my new unallocated hard drive.
Connected the "2" drive to my primary boot SATA port. Connected the "1" drive to another SATA port. Neither the 250 GB or 1TB are connected anymore. Put in my recovery disk, went into BIOS and changed boot order to disk first. Recovery disk loads, scans for system image, finds it on "1". Gets ready to restore image to "2", click next, restore begins. Then stops 5 seconds later with the following error:
The system image restore failed.
Error details: Element not found. (0x80070490)
Have googled around for the past two hours, trying everything I have found. I've changed the boot order of the hard drives. I've unplugged drive "1" until the disk loads, where I then plug it back in before the system image search begins. I've outright disabled drive "1" from the BIOS menu.. Same error every single time!
Please offer any ideas you may have. I really really don't want to lose the contents of this drive. I'd even be willing to buy another Windows 7 license as long as I can get my files back (which I can't as they are currently stuck in this image!!).
If it helps, I'd rate my computer knowledge as 'intermediate'. I can still access my WinXP drive via dual boot if required for some reason. I have a feeling the problem lies in the 2-systems-in-1-image?
Thanks very much for your time