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Windows 7: When Backup Runs, Windows Reports Backup Target Disk Removed


30 Jun 2011   #1

Windows 7 Home Premium x64
 
 
When Backup Runs, Windows Reports Backup Target Disk Removed

My Win 7 x64 machine (Dell) has three hard drives in it. The original 2TB Seagate with the operating system on it, C:, a 2TB WD used for data storage,F:, ..and a 1TB Seagate repurposed from the XP computer it replaced. That last drive contains only data as that was its purpose in the previous machine. There are no programs on it and it's formatted NTFS.

On boot-up, the computer sees the 1TB Seagate as drive E: and it functions just fine until it's time for a Windows Backup. About 30 seconds into the backup, I get the message that "Intel Rapid Storage Technology has detected a disk removed on Port 3." At this point, the backup fails and Windows no longer sees the E: drive until next cold boot. The backup's target is an external Seagate drive J: that is unaffected by any of this.

Yes, I've changed SATA cables. I've changed the Motherboard connection where the E: drive's SATA cable is attached. I've reversed and rerouted cables so there's no odd pressure on any one of them. I've disabled the power-saving settings so the disc spins all the time. Nothing helps.

The E: drive functions just fine until Windows Backup starts, then it acts as if I removed it.

Error code from Windows Backup dialog is 0x80070002 "The system cannot find the file specified."

Suggestions?

My System SpecsSystem Spec
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01 Jul 2011   #2

Windows 7 Pro x64 SP1
 
 

Can you access the external target drive normally?

Also, could you post a screencap of Disk Management for us?
(Windows key + R to open Run, then type "diskmgmt.msc")
My System SpecsSystem Spec
01 Jul 2011   #3

Windows 7 Home Premium x64
 
 

I misspoke on the title. The target drive for the backup is the external J: The drive that disappears when Win Backup runs is internal E:

I can access all directories on all drives.

Image attached.


Attached Thumbnails
When Backup Runs, Windows Reports Backup Target Disk Removed-discmgt.jpg  
My System SpecsSystem Spec
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01 Jul 2011   #4

Windows 7 Pro x64 SP1
 
 

Have you tried starting a new backup from scratch?

I also wonder if, possibly the drives are in a different order than when the Backup was initially set up... I don't know, this is very puzzling.
My System SpecsSystem Spec
01 Jul 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Just as a suggestion. When you get the message 'could not find the file specified' you should have the option to view the error. I have had that happen to me. What I found out was that it was simply saying that a file referenced had been deleted and could not find 1 specific file to back up. The rest of the backup completed.
My System SpecsSystem Spec
02 Jul 2011   #6

Windows 7 Home Premium x64
 
 

Essenbe..

Not that I could find. Even Windows event viewer only shows the above error code.

Doc
My System SpecsSystem Spec
02 Jul 2011   #7

Windows 7 Home Premium x64
 
 

Though there was still plenty of room on the target drive, I deleted a number of older backups, forced a backup which completed successfully. E: is still available.

Go figure.

Still thinking about rearranging the drives so that the boot drive is on port 0, data drive on port 1 and so on. Or is there any advantage to that under Win 7?
My System SpecsSystem Spec
02 Jul 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

There is some debate on that. Conventional wisdom is that the OS should be on port 0. The other drives don't really matter.
My System SpecsSystem Spec
09 Dec 2011   #9

Windows Professional 64 bit
 
 

I also have the same problem. I am trying to do a backup of a BRAND NEW PC. This will be the first backup of this computer. I have tried 4 times now backing up to two different drives, one internal and one external. In each case I get the message that the last backup did not complete successfully. Troubleshooting only brings up a window to try again or change backup settings. The error code: 0x60070005. I also get an error from the Intel rapid storage technology program IastorUI.exe telling me that it has disconnected my target disk. The target disk will come back to life after a reboot. I then find a directory WindowsImageBackup, but it is empty. My computer keeps telling me to make a backup, but I can't.
My System SpecsSystem Spec
09 Dec 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Are you running Raid? If not, hold down the windows key (one with the flag on it) and press R. type services.msc in the search blx press enter and go down the list and find Intel rapid storage. Right click it and select properties, in the box in the middle, click it and select either manual or disabled. That will stop it from disconnecting your drive. Let us know the results.
My System SpecsSystem Spec
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