Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: When Backup Runs, Windows Reports Backup Target Disk Removed

30 Jun 2011   #1
DrDon995

Windows 7 Home Premium x64
 
 
When Backup Runs, Windows Reports Backup Target Disk Removed

My Win 7 x64 machine (Dell) has three hard drives in it. The original 2TB Seagate with the operating system on it, C:, a 2TB WD used for data storage,F:, ..and a 1TB Seagate repurposed from the XP computer it replaced. That last drive contains only data as that was its purpose in the previous machine. There are no programs on it and it's formatted NTFS.

On boot-up, the computer sees the 1TB Seagate as drive E: and it functions just fine until it's time for a Windows Backup. About 30 seconds into the backup, I get the message that "Intel Rapid Storage Technology has detected a disk removed on Port 3." At this point, the backup fails and Windows no longer sees the E: drive until next cold boot. The backup's target is an external Seagate drive J: that is unaffected by any of this.

Yes, I've changed SATA cables. I've changed the Motherboard connection where the E: drive's SATA cable is attached. I've reversed and rerouted cables so there's no odd pressure on any one of them. I've disabled the power-saving settings so the disc spins all the time. Nothing helps.

The E: drive functions just fine until Windows Backup starts, then it acts as if I removed it.

Error code from Windows Backup dialog is 0x80070002 "The system cannot find the file specified."

Suggestions?


My System SpecsSystem Spec
.
01 Jul 2011   #2
Miranova23

Windows 7 Pro x64 SP1
 
 

Can you access the external target drive normally?

Also, could you post a screencap of Disk Management for us?
(Windows key + R to open Run, then type "diskmgmt.msc")
My System SpecsSystem Spec
01 Jul 2011   #3
DrDon995

Windows 7 Home Premium x64
 
 

I misspoke on the title. The target drive for the backup is the external J: The drive that disappears when Win Backup runs is internal E:

I can access all directories on all drives.

Image attached.


Attached Thumbnails
-discmgt.jpg  
My System SpecsSystem Spec
.

01 Jul 2011   #4
Miranova23

Windows 7 Pro x64 SP1
 
 

Have you tried starting a new backup from scratch?

I also wonder if, possibly the drives are in a different order than when the Backup was initially set up... I don't know, this is very puzzling.
My System SpecsSystem Spec
01 Jul 2011   #5
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Just as a suggestion. When you get the message 'could not find the file specified' you should have the option to view the error. I have had that happen to me. What I found out was that it was simply saying that a file referenced had been deleted and could not find 1 specific file to back up. The rest of the backup completed.
My System SpecsSystem Spec
02 Jul 2011   #6
DrDon995

Windows 7 Home Premium x64
 
 

Essenbe..

Not that I could find. Even Windows event viewer only shows the above error code.

Doc
My System SpecsSystem Spec
02 Jul 2011   #7
DrDon995

Windows 7 Home Premium x64
 
 

Though there was still plenty of room on the target drive, I deleted a number of older backups, forced a backup which completed successfully. E: is still available.

Go figure.

Still thinking about rearranging the drives so that the boot drive is on port 0, data drive on port 1 and so on. Or is there any advantage to that under Win 7?
My System SpecsSystem Spec
02 Jul 2011   #8
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

There is some debate on that. Conventional wisdom is that the OS should be on port 0. The other drives don't really matter.
My System SpecsSystem Spec
09 Dec 2011   #9
Dufoe

Windows Professional 64 bit
 
 

I also have the same problem. I am trying to do a backup of a BRAND NEW PC. This will be the first backup of this computer. I have tried 4 times now backing up to two different drives, one internal and one external. In each case I get the message that the last backup did not complete successfully. Troubleshooting only brings up a window to try again or change backup settings. The error code: 0x60070005. I also get an error from the Intel rapid storage technology program IastorUI.exe telling me that it has disconnected my target disk. The target disk will come back to life after a reboot. I then find a directory WindowsImageBackup, but it is empty. My computer keeps telling me to make a backup, but I can't.
My System SpecsSystem Spec
09 Dec 2011   #10
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Are you running Raid? If not, hold down the windows key (one with the flag on it) and press R. type services.msc in the search blx press enter and go down the list and find Intel rapid storage. Right click it and select properties, in the box in the middle, click it and select either manual or disabled. That will stop it from disconnecting your drive. Let us know the results.
My System SpecsSystem Spec
Reply

 When Backup Runs, Windows Reports Backup Target Disk Removed




Thread Tools





Similar help and support threads
Thread Forum
Target directory of built in backup funcionality
I'm using built in backup functionality (whole system image) and I've scheduled it to every week on Sunday. The image is coming with two files and a folder in the main catalog of the D: partition (secondary disk), where I have a lot of other files and folders and it's pissing me off cause I need to...
Backup and Restore
Target partition to small for image backup
I'm using only 70 GB of the 883 GB (C): partition on my hard drive. I shrunk the partition by 100 GB to create a new 100 GB partition for an image backup of the 70 GB of system and data files. Yes, I realize that an external drive would be best, but I don't have one right now. Anyway, Win 7...
Backup and Restore
Backup: TARGET BIGGER THAN DESTINATION
I've just completed a Windows 7 installation on a system with a 120 gig hard drive. I wish to now restore this image to other machines. The problem is that most of the other machines only have 80 gig hard drives. I know that the installation only uses about 20 gigs of the 120 gig hard drive....
Backup and Restore
Backup takes 800GB? Manage Windows Backup Disk Space
How do I control how much disk space my Windows Backup takes up? I have a 1TB external disk for backups and other files. My computer's HDD only has about 250GB capacity. I don't know why my backups file got so bloated. What should I do? I see that I can delete the older backup file: 22-Oct to...
Backup and Restore
Selecting Backup Target Folder
I have a notebook running W7 Professional, and it's set to back up via network to an external drive which is connected to a desktop running Home Premium. On the notebook, when I'm selecting the backup target, it lets me choose a specific folder on the external drive. However, when I'm backing...
Backup and Restore
Re-Install removed Partition with Backup
After spending a week sizing up my partition I was able to perform a complete BACKUP (about 180GB). I didn't want to leave anything out. I reinstalled Windows 7 with the HP disks. I saw that it would re-format, but I didn't know that meant f**REMOVE MY PARTITION** including the BACKUP...
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App