Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: External esata backup drive causing my PC to freeze

07 Jul 2011   #1

External esata backup drive causing my PC to freeze

I do a backup of my PC onto an external Seagate hard drive every six months.

Today when I turned on my external backup drive it froze up my PC.
I restarted and the PC could not complete the bootup sequence.

I turned off the external HD and the problem did not re occur.

I then removed the esata cable from the back of the external backup HD and connected it to my PC using its optional USB2 port. I turned on the external HD and my PC worked fine.
Any ideas what could be causing the freezeup when the HD is turned on while connected with the esata cable???

My System SpecsSystem Spec
07 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit

I suppose it's possible the esata port on either the external HD or on the computer might have gone bad. Or the esata cable itself. Or if the HD was turned on while you were booting the computer there may have been too much of a power requirement that caused the PC to freeze.

I'd try booting your computer without the external drive connected. Once booted, connect the esata cable to the computer first, make sure the external HD is turned off, connect the esata cable to the HD, then power on the HD. If the PC feezes again I'd say it's definitely the esata port or cable.
My System SpecsSystem Spec
07 Jul 2011   #3

Windows 7 Ultimate x64

Coworker of mine has same problem at work. We have a Thermaltake BlacX dock, with an eSATA and USB 2.0 port. When he plugs "his" laptop in via eSATA the laptop crashes. It doesn't happen over USB 2.0 to him and it doesn't happer to any other laptop we have at the office (and they are all the same make/model).
My System SpecsSystem Spec

 External esata backup drive causing my PC to freeze

Thread Tools

Similar help and support threads for2: External esata backup drive causing my PC to freeze
Thread Forum
use eSATA for external drive? Hardware & Devices
pc backup causing external disk problems Backup and Restore
How to eject an external eSata drive? Hardware & Devices
Solved My external eSata drive not seen. Hardware & Devices
Solved BSOD w/External eSATA Dock & Drive BSOD Help and Support
Reset to RaidPort1 Causing Crash/Freeze?(Esata?) BSOD Help and Support
Cannot get Win7 to see my eSATA external drive Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:27 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App