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Windows 7: Can't use Acronis or Easeus backup programs

29 Jul 2011   #1

W 7 Home Premium 64
Can't use Acronis or Easeus backup programs

I am having a strange problem using some backup problems. A brief(?) background first.
I recently purchased a WD 2 TB external hard drive. When I connected it to my desktop computer, the computer would recognize it as a 128 GB drive (this is after initializing and formatting it on my laptop, because I had problems doing that on my desktop). On my desktop, I kept getting messages to format the drive, despite the fact that this had already been done. With the laptop (also Win 7 Home premium), there are no issues. To try to solve the problem, I disabled some services, among them an Acronis service and an Easeus service. The drive then behaved normally and was recognized by Windows Explorer and in Disk Management as a 2 TB drive. I was able to backup folders from my desktop to the external drive, and to create an image of my laptop using Easeus Backup.
Now to the problem! When I tried to backup my desktop using Acronis TI or Easeus, I had to re-enable the services I had disabled earlier. When I did that, I went back to Windows not recognizing the drive - it said it had to be formatted. In Disk Management, the drive showed as a 128 GB drive.
I did manage to make a backup of the desktop using Windows backup, but that took several hours. I would like to be able to use Acronis or Easeus for the backup, but that seems to be impossible.
Any ideas about what could be causing my problems?

My System SpecsSystem Spec


 Can't use Acronis or Easeus backup programs

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