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Windows 7: Problem selecting Macrium image files

26 Aug 2011   #1

Windows 7 Home Premium 64bit
 
 
Problem selecting Macrium image files

I've been using the imaging built into Windows 7 and it looks like it will restore an image. I have gone as far in the restore process as the last screen before it starts the restore, but I have not actually restored the image.

After seeing the recommendations for Macrium Reflect I started using it also. You can't be too safe! When I boot with the Macrium disk, and I click on my external USB drive, the folder with the Windows 7 files does not show up. The folder is named "Reflect-HP".

I was having a similar problem with my images on XP machines, but I could see the folders containing the Macrium images. When I click on the folder, I get the message "Please select a location containing a valid backup image". But I could put the image I wanted in the root of the external drive and the restore looks like it is ready to work. But that method is not working with Windows 7.

I have updated Macrium free to the latest version and made another boot disk. I saved the .iso file and burned the new boot disk with Imgburn at 4X speed. Still no joy!

Any ideas on what I'm doing wrong?

My System SpecsSystem Spec
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26 Aug 2011   #2
mjf

Windows 7x64 Home Premium SP1
 
 

You should have no problems manually browsing to the Macrium image.

Try finding and mounting the images with Windows 7 running. Simply browse to the macrium image and double click on it. You can use explorer to look around the contents of the image. Unmount when finished.

If you cannot mount the image from Windows, start Macrium Reflect and use the image verify tool.
My System SpecsSystem Spec
27 Aug 2011   #3

Windows 7 Home Premium 64bit
 
 

Thanks for the reply mjf. There is no problem mounting the image with Windows 7 running, I can select from a list of images in the folder.
But if I replace my hard drive, I can't even find the image files using the boot disk. I have 4 Macrium Linux boot disks, the last one I went to Advanced / Compatibility Mode and still can't find the image. Bummer.
My System SpecsSystem Spec
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27 Aug 2011   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Strange. I have had problems myself with the Linux boot CD but those were actually locating the backup drive. Once the backup drive was recognized I had no problems. One thing to remember the drive letters will be different in the Linux environment. Are you sure you are looking in the correct drive?
My System SpecsSystem Spec
27 Aug 2011   #5

Windows 7 Home Premium 64bit
 
 

Yeah, it's strange, I always see the drive, but sometimes it shows up as E: and other times E:Fords Book. The name of the drive is Fords Book. There are 4 folders on the drive with Macrium images, the boot disk will not let me select or open any of them. Do you think they should be named like a DOS folder, 8 characters and no spaces for Linux to work?
My System SpecsSystem Spec
27 Aug 2011   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Bumpkin View Post
Yeah, it's strange, I always see the drive, but sometimes it shows up as E: and other times E:Fords Book. The name of the drive is Fords Book. There are 4 folders on the drive with Macrium images, the boot disk will not let me select or open any of them. Do you think they should be named like a DOS folder, 8 characters and no spaces for Linux to work?
I'm not sure what the Linux naming limitations are but I have had problems with spaces in names. It may be worth a try.
My System SpecsSystem Spec
27 Aug 2011   #7

Windows 7 Home Premium 64bit
 
 

Hey kado!

I'll give it a try and see what happens.
My System SpecsSystem Spec
27 Aug 2011   #8

Windows 7 Home Premium 64bit
 
 

This is beginning to get me down!

I renamed the folder with Macrium images for Windows 7 to 8 characters, that did not work. I copied a image file to a new folder, same result.

It seems Macrium boot disk does not even see the folders created in Windows 7, and it won't open the folders made on three other XP machines.

I think I will look for another free imaging program to use with Windows 7.
My System SpecsSystem Spec
27 Aug 2011   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I'm out of ideas. I'll see if anyone else has any.
My System SpecsSystem Spec
27 Aug 2011   #10
whs

Microsoft Community Contributor Award Recipient

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Did you click on the + sign in front of the Disk and then on the + sign in front of the folder as shown in the picture.

Note1: this is a picture of a test I made - yours may look slightly different
Note2: The lettering for the disks during recovery does not always match the original lettering in Windows 7. E.g. your "F" disk may end up as "D".


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