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Windows 7: HELP! User profile service failed the login - profile cannot be loaded


11 Sep 2011   #1

DELL Win 7 Home Premium 64 Bit
 
 
HELP! User profile service failed the login - profile cannot be loaded

I followed the tutorial here User Profile - Change Default Location and it worked beautifully... All my user docs are on the D drive and the Start button entires all point to the new location.

HOWEVER when I tried to log in this mornias wand was faced with my normal log in prompt for a password to my profile, it accepted it, and then told me "The user profile service failed to login. User profile cannot be loaded.

It's the only account, so I cannot get in via another account.

I assume it's looking for something on the D drive instead of the C drive (or vice versa) ... But I carefully followed the tutorial. I assume one registry setting is off. ProfileImagePath???

I can only now get in via F8 options. I tried safe mode, but there is no regedit in safe mode And it won't let me create a new account .

I can rebuild yet again (win 7 has not been kind to me) but not sure if my last image was before or after the user profile change

Are there other boot f8 boot options to get me out of the jam??


My System SpecsSystem Spec
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11 Sep 2011   #2

DELL Win 7 Home Premium 64 Bit
 
 

Via the help panel I can now get into regedit.... But now what?

I looked at steps 10 to 14 on the tutorial and I have the correct registry setting, ie ProfileImagePath pointing to D:\users\media

So is there another registry item to change?

The ProfilesDirectory key says %systemdrive%\users. Should it be changed to d:\users??

The tutorial went on to say I could delete my c:/users/media folder....which I have not done yet, so I don't thinks it's that.
My System SpecsSystem Spec
11 Sep 2011   #3

DELL Win 7 Home Premium 64 Bit
 
 

As a temporary measure I
- changed the ProfileImagePath to D:\Users
- recopied my C:\users\media to D:\users\media



That got me into my profile, which works well, HOWEVER things are still not right overall:
  • in Control Panel users, I dont see an option to add a new user
  • if I search for Create at the Start button, I can see a link that function, so I created and Admin and a Guest account right away
  • But they dont show up in Control Panel/Users
  • And I do not see there subdirectories under D:\Users ( or C:\Users
So something is off here.

If I swtich Users, I indeed see the icons for them, but if I select them, I get same user profile service error.

Hopefully this will be an easy fix. I really like having the my data off the C drive on on the D drive - and have all the start button and folder functions point to the right areas on D: .. its a nice setup...just want to me able to log in easily

Suggestions?
My System SpecsSystem Spec
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11 Sep 2011   #4

Windows 7 Pro. 64/SP-1
 
 

Some times a reboot will fix these types of things. I'm presuming you are the administrator. Hang in their, their will others wiser than me to help.
My System SpecsSystem Spec
11 Sep 2011   #5

DELL Win 7 Home Premium 64 Bit
 
 

Thanks for the calming words!

Its just that I have yet not had 24 hours of trouble-free use with Win 7. Big mistake to convert form Vista - lost so many hours - and its still not right after 5 or 6 complete clean reinstalls (for all different reasons). I have had zero issues with my other Dell that came with Win 7). Just a bad combination of circumstances I guess.

Rebooting helped in terms of what appears to ne proper slt setup Admin and Guest account - dont get those errors now. And they did show up on the D drive.

But for every problem fixed, and new one comes up.

Now I am having AppData problems ..which of course is directly tied to moving the \Users folder.

For example, I cant use Outlook send/receive in outlook any more. I get the error attached, whih I goggled and it ties to App Data files

I hope I am not going to have to reisntall every app now. Especially Office with its million updates, but I likely have no choice.

Moving the \Users is a lot more complicated that the tutorial suggested. I will stick with it though ; I hope I am almost there....


Attached Images
 
My System SpecsSystem Spec
11 Sep 2011   #6

DELL Win 7 Home Premium 64 Bit
 
 

1) How does one confirm (in a command windows or via windows), the current values for these parameters/variables:

%LOCALAPPDATA
%PUBLIC
%APPDATA


2) How does one change them?
My System SpecsSystem Spec
11 Sep 2011   #7

Windows 7 Pro. 64/SP-1
 
 

Are you logged as administrator. One that really don't understand is a shut down and the restart works better than a reboot sometimes. Some that use hibernate/sleep to save a few seconds in their life cycle have that problem. A reboot/restart lets Windows 7 complete it's assigned task. When Windows 7 has (wait while xxxx) don't touch or do anything. Mouse, keyboard.
My System SpecsSystem Spec
11 Sep 2011   #8

DELL Win 7 Home Premium 64 Bit
 
 

I used the SET command in a DOS windows, and checked all the "\USERS" or profile related items.... they all look good, ie

ALLUSERSPROFILE=C:\ProgramData
APPDATA=D:\Users\Media09\AppData\Roaming
HOMEDRIVE=D:
HOMEPATH=\Users\Media09
LOCALAPPDATA=D:\Users\Media09\AppData\Local
PUBLIC=D:\Users\Public
TEMP=D:\Users\Media09\AppData\Local\Temp
TMP=D:\Users\Media09\AppData\Local\Temp
USERDOMAIN=PC01
USERNAME=Media09
USERPROFILE=D:\Users\Media09
I manually changed all the remaining hard coded references in the registry from C:\USERS... to D:\USERS....

I will reboot to see if the outlook error is still there...
My System SpecsSystem Spec
11 Sep 2011   #9

Windows 7 Pro. 64/SP-1
 
 

My System SpecsSystem Spec
11 Sep 2011   #10

DELL Win 7 Home Premium 64 Bit
 
 

I am always logged in as administrator.

Rebooted, and still get the permission error above on Outllok 2003.

Running out of ideas prior to a reisntall....
My System SpecsSystem Spec
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 HELP! User profile service failed the login - profile cannot be loaded




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