Quote: Originally Posted by ryan83
I am performing an image recovery. I have 4 DVDs that came with my laptop from geeksquad. They say HP System Backup. Everything runs smoothly in disc 1. When I get to disc 2 nothing happens at all. Any ideas of what I can do? I do have an external hard drive. I was considering trying to copy the System back up discs from a different computer onto the external and then trying to do the system restore.
The physical appearance of a disk does not indicate if the data was burned to the disk correctly. As theog said in his first response, it sounds like a bad burn on Disk 2. So even if disks 1, 3, and 4 did burn correctly you're out of luck recovering your system with those disks.
You could try using the backup disks from a different computer but chances are it won't restore your
machine. Backup disks are usually tied to specific computer components like motherboard, graphics card, etc. Otherwise people could pirate one operating system onto a multitude of machines.
I'd go back to geeksquad (if they're nearby) and complain. You could tell them you relied on their backup disks and Disk 2 appears to be bad. You could also explain that people don't have a way to find out if the disks are good until they need to use them. No guarantees they'll do anything but if your machine is under warranty they might help.