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Windows 7: Infinite Reboot system repair can't fix

18 Sep 2011   #1

win 7 Pro x32
Infinite Reboot system repair can't fix

I'd appreciate help with this problem.
I'm trying to fix this laptop for a friend. I didn't set it up in the first place and I personally still use xp pro x32 so I'm not fully up to speed with win 7.
The beast, hereinafter called 'it' has started going into infinite boot ups and trying various fixes (including restoring the hives) have been unsuccessful and the original hives put back. It was originally a Vista OS and was upgraded to win7. Before it went sick, AVG10 reported trojan.Redbrowser. Despite providing instructions to remove, my friend reported that the trojan had stopped doing whatever it was it did. (Hmm, I don't think so) Anyway a few days later AVG10 apparently disappeared and stopped scanning. The infinite reboot started and 'it' is now in my hands.

Won't boot 'Last known good ...'
Won't boot in safe mode
Won't boot to safe mode command prompt

Tried system repair (auto) - both from it and from win7 cd - same result
2-iterations get me to login screen, leaving alone or logging in. Same result - reboot

Using recovery options - system restore - attempting repairs gives unknown Bugcheck f4 params 0x3, 0x84c81c48, 0x84c81db4, 0x8201bd60
clicking finish gives a reboot but cancel gets me to 'choose a recovery tool'

Using system restore gives unsuccessful - failed to extract file C:\windows\$NtUninstallKB4693$\2015401354\click.tlb from restore point.
There are 3-other System Image restore points in Backups , but get message 'selected backup not found'. The backup sets are on another partition on same disk and can be seen from command prompt provided in the recovery options but I can't find a way to tell 'it' to look there.
I've tried both rstrui and wbadmin from the command prompt but still can't get them to see the backups - just 'not found' errors.
From a point of view of self education, I'd like to resolve this one but my other options raise questions i.e.
Does anyone think a re-install from the upgrade disks will work?
If not then I would need to flatten and start again. That's ok but then I wouldn't have Vista to upgrade from.
I can get a loan of full version win7 cd but would I be able to use the original upgrade licence key?
Haven't tried bootrec options yet as I'd appreciate some advice before going further

Thanks in hope


My System SpecsSystem Spec
18 Sep 2011   #2
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

Just yesterday I had a similar problem. I fixed it by restoring an earlier Macrium image. But if you have no image, you have to reinstall.
My System SpecsSystem Spec
18 Sep 2011   #3

win 7 Pro x32

Nope -no macrium image - thanks anyway
My System SpecsSystem Spec

 Infinite Reboot system repair can't fix

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