Can't get Windows Backup to work - Windows 7 Help Forums
Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Can't get Windows Backup to work

26 Sep 2011   #1

Windows 7 Ultimate Home x64
Can't get Windows Backup to work

I have my Win 7 PC set to back up to an external HD and have yet to get a successful backup. The Action Center gives me the message:

Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up.

When I look in the event viewer, I find the following error:

The backup operation that started at [date] has failed with following error code '2147942405' (General access denied error).

I've searched for that error code but haven't found any useful info. I've confirmed that both the Volume Shadow Copy and SPP Notification services are running. I suspect file permissions may be involved. The files I'm backing up are on both the original C: drive and another internal drive I added. Does anyone have any ideas what the problem might be, or things I should check?

My System SpecsSystem Spec
27 Sep 2011   #2

Microsoft Community Contributor Award Recipient


My System SpecsSystem Spec
27 Sep 2011   #3

Windows 7 Ultimate

Windows backup is extremely primitive and touchy, and therefore unreliable.

I'd suggest using "Vice-Versa Pro" or something similar (a backup with shadow copy - "DriveImage XML" is another). VV-pro is great for incremental backups and has an excellent display of the files to be copied.
My System SpecsSystem Spec
27 Sep 2011   #4

Windows 7 Ultimate x86

I agree with flemur: Windows Backup is touchy to a point where I question its use. Who guarantees, that even if the Backup went through without a hitch, that the restore process in times of needs goes through as well.
Because of that uncertainty I don't even bother and use a 3rd party solution which comes highly recommended by many users of this board. just give it a try:

Macrium Reflect FREE Edition - Information and download

My System SpecsSystem Spec
27 Sep 2011   #5

Windows 7 Ultimate SP1 64-Bit

SledgeDG is right, Macrium does have a good reputation from WSF users.
My System SpecsSystem Spec
27 Sep 2011   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1

Try this:
Restart the "Block Level Backup Engine Service" service [net stop wbengine &
net start wbengine] make sure this service starts and it is running before
you commence backup
My System SpecsSystem Spec

 Can't get Windows Backup to work

Thread Tools

Similar help and support threads for2: Can't get Windows Backup to work
Thread Forum
Cannot get backup to work. Help. Backup and Restore
Backup does not work Backup and Restore
Windows backup doesn't work? Backup and Restore
Windows 7 backup doesnt work Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:05.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App