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Try this, go to Start=>Control Panel=>Administrative Tools
and double click Services. Scroll down to Volume Shadow Copy.
See the Status column. If it's not running click on Start in the top left corner.
Try the restore again if the service starts.
You may be lucky. If that doesn't fix it I would look at this:
SFC /SCANNOW Command - System File Checker
I have tried all the restore points. I have also done the scannow command. Neither of these helped.
I am going to try the shadow copy. thanks.
The shadow copy didn't work either. Any more ideas?
Last edited by PattiChati; 29 Sep 2011 at 20:15. Reason: add more
I've run all my virus, malware, cCleaner - all that stuff also.
What does CCleaner show for restore points? Did you have a power out by any chance? It sounds like something got corrupted.
Edit: another possibility, did you run a thorough disk defrag? I've heard sometimes that can render restore points useless.
What are you trying to fix using the restore point? If you just need to retrieve some files you might try ShadowExplorer
I don't think I've ever had a machine with totally hosed system restore. Not sure what else I can suggest.
I did not do a disk frag and cCleaner showed nothing. I am not looking for a file. It is just when I go to backup now on my hard drive, I won't be able to restore. I sometimes restored when the computer started acting up and that would fix it. Now what good does it do to backup if it can't be restored?
I was never enamored of using the backup that was thrown in gratis.
Try an image backup system like
Free Download EaseUS Todo Backup Freeware and Trial version. Complete Backup and Restore Software for Windows & Linux.
or
Macrium Reflect FREE Edition - Information and download
I've not used Windows built in backup since Windows 2000 Server. So I can't tell you how it works.
Miles:
Patti is just barely getting started with the whole idea of backing up. She recently nearly lost a very important file, but luckily got it back.
She just bought an external drive and is for now just dragging her user folder so she will have a second copy of important files. She wants to keep it simple for now, no imaging.
I think her comments about "backup" in this thread refer solely to System Restore, not Windows backup or other such software.
She can't get System Restore to run.