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Windows 7: Win 7 cannot start, restore or repair possible damage to MBR

03 Oct 2011   #11
aem

Windows 7 Ultimate 64Bit
 
 

"umm no .... Never Heard of it to be honest " --->


My System SpecsSystem Spec
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03 Oct 2011   #12
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Any reason you are pointing your efforts at c drive?
My System SpecsSystem Spec
03 Oct 2011   #13
kilkennycat

windows 7 home premium x64
 
 

Just because I sound like I know what I'm talking about doesn't mean I do I'm a lowly housewife and mum

I can fix basic problems with my laptop, and Im competent enough to follow instructions etc but I'm also not stupid enough to go off attemtping repairs on something I know nothing about and frankly when it comes to command prompt other than knowing how to navigate around and copy my files to my external HDD I have no clue.

So I know windows in on my C Drive and I followed the instructions in the images posted on here which pointed to C: so that is what I did ...



Let me give a better description of what is happening :

I switch on the laptop and get the starting windows message, ( just as the windows logo is apperaing there is a flash of a bluescreen too quick to see ) then it goes to windows error recovery .. where my choices are launch start up repair or start windows normally.

if I choose Startup repair I get : windows is loading files ..

start up repair is checking files ( this only lasts about 5 seconds ) before it tells me Windows repair cannot repair this computer automatically

Now if I put the recovery disk in and chose f12 boot from disk ....

choose dvd option and press any key ..

windows is loading files

I get the screen to choose keyboard input method - searches for installations - finds windows on c:

choose next and it says your computer was unable to start, startup repair is checking your system for problems.

I am letting it go through this step again to make note of what happens next.
My System SpecsSystem Spec
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03 Oct 2011   #14
aem

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by kilkennycat View Post
Now if I put the recovery disk in and chose f12 boot from disk ....

choose dvd option and press any key ..

windows is loading files

I get the screen to choose keyboard input method - searches for installations - finds windows on c:

choose next and it says your computer was unable to start, startup repair is
At the point when it find a Windows on C: is there not a option to select "R". This is the second prompt i was referring.
My System SpecsSystem Spec
03 Oct 2011   #15
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by theog View Post
Did you try ScanOs.
Quote   Quote: Originally Posted by kilkennycat View Post
umm no .... Never Heard of it to be honest everything I have tried so far I got from googling *cough*
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows


Quote:
/ScanOs
The /ScanOs option scans all disks for installations that are compatible with Windows Vista or Windows 7. Additionally, this option displays the entries that are currently not in the BCD store. Use this option when there are Windows Vista or Windows 7 installations that the Boot Manager menu does not list.
Check to make sure Windows is on C: & maybe on D:.
My System SpecsSystem Spec
03 Oct 2011   #16
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

I don't have an "R" on any of my normal 7 repair media - is that some kind of oem thing?

I would like to give you a copy of my custom repair media.

I don't feel disposed to post a link publicly for the whole world to steal.

I am very busy just now, but will be back later to help.
My System SpecsSystem Spec
03 Oct 2011   #17
kilkennycat

windows 7 home premium x64
 
 

AEM,

weirdly no, not on the self made 64 bit recovery anyways. I do also have the 32bit disk that came with the machine *shrugs*

SIW , thanks for confirming that, I dont feel like such a plank now and that would be appreciated very much if it might help. I'm sure I'll still be here later banging my head against the desk

and Theog

*facepalm* ok so my brain is just mush from being at this till 2am and then getting up a few hours later with kids ...

I will run the scanOS when the current repair recovery is finished.

My System SpecsSystem Spec
03 Oct 2011   #18
aem

Windows 7 Ultimate 64Bit
 
 

The re-installation DVD is one that the vendor burns for you in case you need to reinstall the OS. Before the OS gets installed it searches for existing installations and will ask you what you want to do after it finds one. If it isn't able to find an existing OS, you won't get the R option.
My System SpecsSystem Spec
03 Oct 2011   #19
aem

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by kilkennycat View Post
AEM,

weirdly no, not on the self made 64 bit recovery anyways. I do also have the 32bit disk that came with the machine *shrugs*

Give that a shot, the self made recovery CD as you mentioned wouldn't allowed you to do that kind of repair. Issue is would you now need a 64bit version or will the 32Bit one surfice seeing you already installed 64bit over the 32bit.

Btw, if the 32B bit CD manages to detect Windows on C: and gives you the R option. When you proceed it will look like you are installing from fresh. IT's NOT so don't worry. All files and Programs will be intact after it fully recovered.
My System SpecsSystem Spec
03 Oct 2011   #20
kilkennycat

windows 7 home premium x64
 
 

Theog,

scanOs returns the following message :

total installations = 0

AEM,

interestingly, I didn't install 64bit over the 32bit. The machine came preloaded with 64bit ( toshiba advised creating the recovery because of the fact they only supply a 32bit recovery disk )

I have absolutely no idea why they would do such a dumb thing and I never thought to question it at the time

figured I'd be safe if I made a 64bit recovery myself .... appears I was wrong !

edited to add :

ok so the 32bit has detected and is now saying please select the item you use to install ( with option windowns 7 ) no sign of any 'R' ..... wondering if this is going to do complete reinstall or this is where you mentioned it looking like istalling from fresh
My System SpecsSystem Spec
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 Win 7 cannot start, restore or repair possible damage to MBR




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