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Windows 7: Windows 7 Backup Fails to Start

04 Oct 2011   #1
hawkeye62

Windows 7 Professional 64bit SP1
 
 
Windows 7 Backup Fails to Start

As the title says the backup fails to start.

Control Panel > Backup and Restore > Create a system image >

"The backup application could not start due to an internal error: Server execution failed (0x80080005)."

Anyone have any thoughts?

Thanks, Jim


My System SpecsSystem Spec
.
04 Oct 2011   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

First off fill in you specs. The top of every page in User PC.
A firewall or anti virus program can cause this to happen. What security software are you using. Not having Administration privileges can also cause this.
Welcome to the Windows 7 Forum.
My System SpecsSystem Spec
05 Oct 2011   #3
hawkeye62

Windows 7 Professional 64bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
First off fill in you specs. The top of every page in User PC.
A firewall or anti virus program can cause this to happen. What security software are you using. Not having Administration privileges can also cause this.
Welcome to the Windows 7 Forum.
Windows 7 Professional 64 bit SP1
Intel i7, 2.86 GHz
6 GB ram
Eset Nod32 anti virus

Thanks for any help, Jim

Edit: I disabled anti virus. Problem persists.
My System SpecsSystem Spec
.

05 Oct 2011   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Good afternoon. You must have Administration privileges to do this. If you do have Admin. rights turn off you computer, then disconnect the drive you are trying to install the backup on. Start your computer, once that is done plug your drive back in and see if windows picks it up. And I still don't see your specs in the lower left hand side of you post. The reason we need this is because every time some one tries to help they don't have to search through your post looking for your specs. Once done correctly you specs will be at the lower left of every one of your post. Check out my specs on this post and it will give you a good idea what we need.
My System SpecsSystem Spec
05 Oct 2011   #5
hawkeye62

Windows 7 Professional 64bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Good afternoon. You must have Administration privileges to do this. If you do have Admin. rights turn off you computer, then disconnect the drive you are trying to install the backup on. Start your computer, once that is done plug your drive back in and see if windows picks it up. And I still don't see your specs in the lower left hand side of you post. The reason we need this is because every time some one tries to help they don't have to search through your post looking for your specs. Once done correctly you specs will be at the lower left of every one of your post. Check out my specs on this post and it will give you a good idea what we need.
Yes, I have Admin privileges. I don't understand why removing a drive and reinstalling it would have any affect. The failure to start occurs before I select a drive for the backup.

Thanks for your help, Jim
My System SpecsSystem Spec
05 Oct 2011   #6
mjf

Windows 7x64 Home Premium SP1
 
 

Are you saying you get the error before the screen
Where do you want to save the backup?
appears.
My System SpecsSystem Spec
05 Oct 2011   #7
hawkeye62

Windows 7 Professional 64bit SP1
 
 

Yes, as soon as I click on make an image.

Regards, Jim
My System SpecsSystem Spec
06 Oct 2011   #8
mjf

Windows 7x64 Home Premium SP1
 
 

Another check-

Type Services.msc in bottom search box:
Volume shadow copy
Windows backup
Microsoft software shadow copy provider

should be set to Manual
My System SpecsSystem Spec
06 Oct 2011   #9
hawkeye62

Windows 7 Professional 64bit SP1
 
 

Quote   Quote: Originally Posted by mjf View Post
Another check-

Type Services.msc in bottom search box:
Volume shadow copy
Windows backup
Microsoft software shadow copy provider

should be set to Manual
Yes, all three services are set to manual.

Regards, Jim
My System SpecsSystem Spec
06 Oct 2011   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

When you go Control Panel/Backup and Restore and let us know if you see the device you are trying to put your backup on.
My System SpecsSystem Spec
Reply

 Windows 7 Backup Fails to Start




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